Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 11

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

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549 Reviews of Carolina Wetzel

November 11, 2024

Dealership Rating
Employee Rating

Andrew, Owen, Carolina are great to work with from Sales to Service! Thanks for all you do. More

by Gary Lind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez, Andrew Fitzpatrick

Nov 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We genuinely appreciate your kind words about Andrew, Owen, and Carolina. It's great to hear that you had such a positive experience with us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 05, 2024

Dealership Rating
Employee Rating

Carolina is GREAT, very helpful and communicative. Helped with all my concerns and answered all my questions . More

by Ray.nordengreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you, Ray, for your kind words about your experience with us at Advantage Chevrolet of Hodgkins. I appreciate your feedback and I am glad to hear that you found our team helpful and communicative. If you have any more questions or need assistance in the future, don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

Dealership Rating
Employee Rating

I am very happy with the experience I had received. The staff was extremely professional and friendly. I will recommend the dealership to all of my friends and family. Thank You More

by KASIA2905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Advantage Chevrolet of Hodgkins. Our team strives to provide professionalism and friendliness, and I'm glad it showed during your visit. I appreciate your recommendation to friends and family and look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 05, 2024

Dealership Rating
Employee Rating

I have never had a bad experience shopping for a vehicle at Advantage. It has always a pleasant and professional. More

by MELONEMATT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your positive experience with Advantage Chevrolet of Hodgkins! I'm thrilled to hear that you've consistently found your vehicle shopping experience to be pleasant and professional. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 04, 2024

Dealership Rating
Employee Rating

I have been going to this dealership for over 15 years they are always great to deal with from there salesman to there service department my car/ truck is always ready when the promised. GREAT DEALERSHIP More

by RCASTLE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Wetzel

Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! I'm thrilled to hear that you have been a loyal customer of Advantage Chevrolet of Hodgkins for over 15 years. It's fantastic to know that our sales and service teams consistently meet your expectations. I truly appreciate your support and look forward to continuing to provide you with great service for many more years to come. Please come see us again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 31, 2024

Dealership Rating
Employee Rating

I brought my silverado there I always take my truck there for service, people are always very friendly More

by ART21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you consistently choose Advantage Chevrolet of Hodgkins for your Silverado's service. Our team takes pride in providing friendly and professional service, and I look forward to seeing you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 28, 2024

Dealership Rating
Employee Rating

Advantage Chevrolet took me right away to repair my car and they were professional and got the job done right away. I was very pleased with their customer service. More

by ninamartinezmangia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with Advantage Chevrolet of Hodgkins and that our team promptly took care of your car repair. Customer service is a priority for us, and I appreciate your recognition of our efforts. I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 23, 2024

Dealership Rating
Employee Rating

They were very easy to work with. I live North of Houston but it was very easy to work with them remotely. Unexpectantly, at the last minute, a local dealership decreased their price More

by sducotey
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fitzpatrick

Oct 25, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! I truly appreciate your kind words about our team's professionalism and ease of communication, even from a distance. While I understand your decision to go with a local dealership, I'm grateful for your recommendation. If you ever need assistance in the future or have any questions, please don't hesitate to reach out to me at Advantage Chevrolet of Hodgkins. I wish you all the best with your new truck! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 22, 2024

Dealership Rating
Employee Rating

They offered me to disconnected oil change to come back. I accepted the offer. I sat there for 2 hours waiting for oil change. They offered to charge my 2 air filters after showering me they were in need of More

by Micromanage3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent visit to Advantage Chevrolet of Hodgkins. I understand your concerns about the wait time for your oil change and the issues you encountered with the engine air filter. I strive to maintain high standards, and your comments will help us improve our service. Please feel free to reach out directly if you wish to discuss this further. I value your feedback and hope to provide you with a better experience in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 21, 2024

Dealership Rating
Employee Rating

All staff were helpful, professional, kind and nice! They answered all my questions with no problem. More

by jdyckman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that our staff at Advantage Chevrolet of Hodgkins provided you with helpful, professional, and kind service. It’s our goal to ensure all your questions are answered. We look forward to seeing you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

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