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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 11

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
583 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

583 Reviews

Write a Review

583 Reviews of Carolina Wetzel

May 10, 2025

Dealership Rating
Employee Rating

Personable, knowledgeable and answered all my questions. Would ask for her again on my next visit More

by MFSANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team personable and knowledgeable. It’s great to know that all your questions were answered. We look forward to seeing you next time at Advantage Chevrolet of Hodgkins, and we’ll be here to assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 04, 2025

Dealership Rating
Employee Rating

Mechanics take to long to check my car and never send me a video on my car More

by ARAMBULA.ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Salcido

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May 05, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your concerns regarding the time taken for service and the video updates. At Advantage Chevrolet of Hodgkins, we strive to keep our customers informed and ensure timely service. Your experience is important to us, and I encourage you to reach out directly so we can discuss this further and ensure a more positive experience in the future. We appreciate your input and look forward to improving your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 03, 2025

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Employee Rating

We have been coming here for yrs. We love the service and staff are outstanding and very friendly. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Felipe Alfaro, Owen Suarez , Emily Salcido, Patryk Wyrazik

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May 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you've been enjoying our service at Advantage Chevrolet of Hodgkins for years. Our team works hard to provide outstanding and friendly service, and it's wonderful to know that it shows. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 26, 2025

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Employee Rating

I have been dealing with the dealership for years and they are the best with the service department and sales. More

by stas8631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Sikirica, Owen Suarez, Olga Meza , Patryk Wyrazik

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Apr 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're so glad to hear that you have had great experiences with both our service department and sales at Advantage Chevrolet of Hodgkins over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 21, 2025

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Employee Rating

I'm very satisfied with the work performed by the Service Department. They are friendly, professional and thorough. I am confident how everything was handled by any Tech or Service Advisor even through thi More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez, josh miller

Print
Apr 21, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am thrilled to hear that you are very satisfied with the Service Department at Advantage Chevrolet of Hodgkins. It’s great to know that Owen, Carolina, and Josh made a positive impact during your experience. We look forward to seeing you again and appreciate you sharing your experience with others! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 14, 2025

Dealership Rating
Employee Rating

Carolina was very helpful when taking my dad’s Camaro for the oil change. She also took the time to give me a quote on new tires for his car More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Sikirica, Owen Suarez , Patryk Wyrazik

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Apr 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Eric! We're thrilled to hear that Carolina provided you with great assistance during your visit to Advantage Chevrolet of Hodgkins. Ensuring your dad's Camaro is well taken care of is our priority, and we're glad she was able to help with the oil change and tire quote. We look forward to seeing you both again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 10, 2025

Dealership Rating
Employee Rating

Very friendly service. Advantage Chevrolet always has my vehicle ready in a timely manner. Love their service department More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Garcia

Print
Apr 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, Amy! We truly appreciate your kind words about our service department at Advantage Chevrolet of Hodgkins. It's great to hear that you find our team friendly and that your vehicle is always ready on time. We look forward to seeing you again for your next service! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

April 10, 2025

Dealership Rating
Employee Rating

Have been a customer long time. Servicing any vehicle I purchased from Advantage Chevrolet has always met expectations. Things are explained and you are treated very well. Owen a More

by judipan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Print
Apr 10, 2025

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with Advantage Chevrolet of Hodgkins and appreciate your loyalty as a long-time customer. It's fantastic to know that Owen and Carolina have provided you with helpful and professional service. We look forward to continuing to meet your expectations in the future. Please feel free to reach out anytime you need assistance! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Apr 12, 2025

judipan17 responded

Yes, you are welcome. The service department is wonderful, the techs are in the know and up to task, and Owen is the best.

March 31, 2025

Dealership Rating
Employee Rating

Great customer service and customer care. Good communication to further understand my needs for my vehicle. More

by beachboy317317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 01, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service and communication at Advantage Chevrolet of Hodgkins. We strive to understand and meet our customers' needs, and your feedback confirms we're on the right track. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

March 27, 2025

Dealership Rating
Employee Rating

I find that this dealership always works very hard to make sure if they is a problem they get it fix. They do an inspection of the whole car when they take it in for service. If they find something wrong More

by james_albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Rekstad, Felipe Alfaro, Owen Suarez , Chris Wetzel

Print
Mar 29, 2025

Advantage Chevrolet of Hodgkins responded

Thank you, James! We truly appreciate your kind words about Advantage Chevrolet of Hodgkins. It’s great to hear that you value our commitment to thorough inspections and clear communication regarding any issues. We strive to provide excellent service, and your feedback reaffirms our efforts. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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