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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 27

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

Write a Review

549 Reviews of Carolina Wetzel

March 21, 2023

Dealership Rating
Employee Rating

Quick, efficient and professional from start to finish. This has been my go-to dealership for a couple of decades now and I’m just as satisfied as I was at the beginning. More

by IrishRush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 19, 2023

Dealership Rating
Employee Rating

As always, I had very good service. Carolina was great. She was efficient, courteous and very knowledgeable. It’s always a pleasure, as a customer, to be treated with respect and dig More

by Al Winkler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Advantage Chevrolet of Hodgkins responded

Al, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 17, 2023

Dealership Rating
Employee Rating

After a rough start on check in because I wasn't informed of the rental car policies, everything else went off without a hitch More

by katie_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Mar 20, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much, Katie! It was truly a pleasure to have you as a customer, so I'm happy to know that the feelings are mutual. Please feel free to give me a call if you need anything else in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 10, 2023

Dealership Rating
Employee Rating

Very timely and courteous. Carolina is kind and made sure to take her time explaining and when I had to reschedule she was instrumental in that as well. She is always kind and More

by lanece mcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2023

Advantage Chevrolet of Hodgkins responded

Lanece, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 09, 2023

Dealership Rating
Employee Rating

The person who helped me it’s not responsible never get back to me whit any up dates and they keep my truck for 9 days. More

by ALFONSOBARRERA015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro , Cynthia Tena

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Mar 10, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 08, 2023

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Employee Rating

I love the personal care & professional attention I am always provided when having my oil changed. The video from the technician is appreciated. More

by manuelmonette37@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 06, 2023

Dealership Rating
Employee Rating

Me gusta mucho por la atención y el servicio que te brindan es rápido y eficaz More

by sergio.alva19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2023

Advantage Chevrolet of Hodgkins responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 14, 2023

Dealership Rating
Employee Rating

efficient professional excellent service. video of the work done very informative and well done and explained perfectly. More

by AKWICZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 15, 2023

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2023

Dealership Rating
Employee Rating

Excellent service! Very professional and personable! Thank you for my complimentary oil change and tie rotation! More

by aulinskis8047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Oliva

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Feb 03, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2023

Dealership Rating
Employee Rating

Quick appointment. The service was great and the technician did a great job in the diagnostic video More

by jadiazmtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Report | Print
Feb 03, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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