Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 26

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

Write a Review

549 Reviews of Carolina Wetzel

April 28, 2023

Dealership Rating
Employee Rating

Brought car in for oil change and service. Car was scratched and dented nothing was said to me when I picked it up luckily I noticed before driving around for a couple days need to bring the More

by ryanflanagan1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 26, 2023

Dealership Rating
Employee Rating

Not bad everything was great and oil change etc. Didn't take long at all The video of my truck by mechanic was awesome And again Carolina was awesome More

by rbrousil5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2023

Dealership Rating
Employee Rating

Very friendly staff. Went in for an oil change and it didn’t even take a hour! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2023

Dealership Rating
Employee Rating

Service department at Advantage Chevy is awesome, great staff and everthing was done perfectly. Carolina is a pleasure to deal with! More

by mrsmash10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2023

Dealership Rating
Employee Rating

Service department at Advantage Chevy is awesome, great staff and everthing was done perfectly. Carolina is a pleasure to deal with! More

by mrsmash10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 10, 2023

Dealership Rating
Employee Rating

Ms. Martinez is the absolute best! Mr. Owen is the best also.They took care of me like royalty. More

by carla8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

April 04, 2023

Dealership Rating
Employee Rating

I've been having lots of problems with my Malibu. Service has been very good.Both the workers and myself have been patience through this process.Noted are the members who have helped me a great dea More

by KUP22554
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

Apr 06, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 01, 2023

Dealership Rating
Employee Rating

Carolina was polite and helpful assisting me with my problem keeping me fully informed throughout the process and she had the foresight to set up a loaner car in advance which was ready when she came to More

by Klsenese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 25, 2023

Dealership Rating
Employee Rating

I trust Advantage Chevrolet because they make sure they take care of the problem and their work is guaranteed. The employees are friendly and treat you with respect. More

by scm4832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Cynthia Tena

Mar 27, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Advantage Chevrolet of Hodgkins special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 24, 2023

Dealership Rating
Employee Rating

Unprofessional, clueless, no communication, lazy, cocky, mean, rude. I much rather go somewhere else with my experience here More

by OMARRIVERA6805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cynthia Tena, Patryk Wyrazik

Mar 27, 2023

Advantage Chevrolet of Hodgkins responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

...
26
...

Dealership Inventory (275 Vehicles)

used 2023 Chevrolet Silverado 1500 car, priced at $47,387
2023 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
used 2019 Chevrolet Malibu car, priced at $14,971
2019 Chevrolet Malibu
used
Pacific Blue Metallic exterior
Automatic
Front-wheel Drive
used 2022 Jeep Grand Cherokee 4xe car, priced at $30,465
2022 Jeep Grand Cherokee 4xe
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $36,245
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $40,145
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2017 Chevrolet Corvette car, priced at $49,997
2017 Chevrolet Corvette
used
Arctic White exterior
Automatic
Rear-wheel Drive