Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 35

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

Write a Review

549 Reviews of Carolina Wetzel

May 02, 2022

Dealership Rating
Employee Rating

I was very pleased with the efficient and professional service I received at Advantage. All of my questions were answered and everyone was nothing but helpful. The cherry on top was the surprise of a car More

by mchockeymom2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 25, 2022

Dealership Rating
Employee Rating

The customer service was great as usual. The team are very detailed about the process of the service. More

by teyona1513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 22, 2022

Dealership Rating
Employee Rating

More attention to detail is needed to resolve the issues the first time instead of making multiple trips More

by jgreenejr
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Charlie Watson is awesome

Apr 26, 2022

Advantage Chevrolet of Hodgkins responded

jgreenejr, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 13, 2022

Dealership Rating
Employee Rating

Great service Very nice Timing was great Answered questions with out hesitation Polite Great communication More

by Marlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 11, 2022

Dealership Rating
Employee Rating

Always satisfied with service and the people I come in contact with. Always a pleasure to come in. More

by Stochmal50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Apr 13, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 11, 2022

Dealership Rating
Employee Rating

This was the most pleasant experience I’ve ever had for car service. From the friendly scheduler to the attendant who checked me in. The facilities are state of the art. I was impressed at how technology h More

by ken94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 07, 2022

Dealership Rating
Employee Rating

Love the work, thank for sharing the video of my vehicle as you go over the steps on each parts. More

by mzdirtyred69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joslynn Keys, Felipe Alfaro

Apr 08, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 07, 2022

Dealership Rating
Employee Rating

Took my vehicle for oil change on Saturday. Sunday morning, check engine light went on. Called on Sunday and Monday to request they look at my vehicle. Finally, they gave me an appointment for More

by elida66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paula Sikirica

April 05, 2022

Dealership Rating
Employee Rating

Service department is awesome. Brought my car in for check engine light. I received a video to my cell phone as to why the check engine light was on. Parts where replaced within 2 More

by Tieraharris23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

April 05, 2022

Dealership Rating
Employee Rating

The service was acceptable but nothing special. A charge of $180.00 for a half hour guess at an air ventilation issue is excessive. More

by williamsmrz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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