Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 51

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

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549 Reviews of Carolina Wetzel

March 24, 2021

Dealership Rating
Employee Rating

I am always taken care of by Carolina. She is a great asset to the service dept. She is a truly helpful to me when I take my car in for service. More

by Cs2513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 24, 2021

Dealership Rating
Employee Rating

They took care of the issue, kept me in the loop the entire time. Very easy and friendly to deal with. Wish this dealership was closer to home, I would use their service dept more often! More

by Cdillman24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 23, 2021

Dealership Rating
Employee Rating

Great people and service good advice.safe very friendly staff and service. Easy to make appointments Julia is so awesome always very accommodating nice dealing with people who are knowledgeable More

by fishpat1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Felipe Alfaro

Mar 26, 2021

Advantage Chevrolet of Hodgkins responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

Dealership Rating
Employee Rating

Service was quick, and easy as usual. Wait time didn’t last long. Always appreciate of the service I receive in regards to maintenance on my vehicle. More

by sleepy01lh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 22, 2021

Dealership Rating
Employee Rating

I was told I needed a air filter at cost of 59.95 and I declined. I went to auto parts store and purchased air filter for 15.00!!!!!! I know there is a markup but that is Insane. Also cabin filter was 89. More

by mtreimn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the time you took out of your day to provide this feedback. At Advantage Chevrolet of Hodgkins, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 20, 2021

Dealership Rating
Employee Rating

My experience was good because the the service was fast and it gave me a place a can go again if anything happens to my car. More

by adolfosotelo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Mar 24, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 16, 2021

Dealership Rating
Employee Rating

The service was great just didn’t realize I’d be there for almost 3 hours for a oil change and fix a tire,’. Appointment time was for 10:15 Service manager was nice but I don’t remember the lady name sh More

by ANSARDIN.AS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Paula

Mar 18, 2021

Advantage Chevrolet of Hodgkins responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 14, 2021

Dealership Rating
Employee Rating

Excellent service as always service department is the best my car was done in no time and it was nice and clean when I got it back More

by KATHLEENREIDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joslynn Keys

Mar 17, 2021

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 11, 2021

Dealership Rating
Employee Rating

Very good service department Carolina was very committed Very good service department Carolina was very committed to seeing my Tahoe was taking care of and the recall was under control. Krystal is a great More

by REVSJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

Mar 17, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 10, 2021

Dealership Rating
Employee Rating

Great Folks/ Dealership to do business with. Big Thanks to Carolina (Service Rep.) and Aaron (Mechanic) who both did an outstanding job in getting my vehicle repaired and back on the road in a such a time More

by CaptHeinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Dolan

Mar 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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