Carolina Wetzel | Page 50
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
Languages Spoken
English
Spanish
553 Reviews
Write a Review553 Reviews of Carolina Wetzel
April 09, 2021
The best place for service, the great professionals who knows have to treat to the costumers, always ready for answers any question and explain with friendly aptitude. knows have to treat to the costumers, always ready for answers any question and explain with friendly aptitude. More
Other Employees Tagged: Felipe Alfaro , Valerie Tromiczak
April 09, 2021
I do not write mandatory reviews. I was satisfied with the service dept, but this is not brain surgery. Carolina did her job well. Prices at Advantage are high, no getting around it. Drive in, prepare to the service dept, but this is not brain surgery. Carolina did her job well. Prices at Advantage are high, no getting around it. Drive in, prepare to spend big bucks. More
Other Employees Tagged: Frank Rocha, Brian Brennan
April 09, 2021
everything was ok, was faster and they called me when my car was ready to pick up, and when I get to the dealer. I don’t have to wait a lot. car was ready to pick up, and when I get to the dealer. I don’t have to wait a lot. More
Other Employees Tagged: Felipe Alfaro
April 08, 2021
Nice professional people working there especially the girl who I scheduled appointment with but $480 to to replace a sensor that probably took 10 minutes to do is criminal girl who I scheduled appointment with but $480 to to replace a sensor that probably took 10 minutes to do is criminal More
April 08, 2021
It's been a nightmare for me. Purchased a 2011 jeep. Not even a week later check engine light went on. Took it to service and apparently didn't do anything else than erase the code. A week later my jeep sta even a week later check engine light went on. Took it to service and apparently didn't do anything else than erase the code. A week later my jeep started to overheat. Took it to my mechanic and got informed that head was leaking. Took it to dealer to get it fix and first of all they did want to respect the guarantee they offered me. Then I talked to "Bobby " and was a total mess arguing that I didn't have guarantee on my vehicle so they wouldn't be able to fix it without me paying for it. After a serious discussion when I had to tell them that I would have to take legal actions they decided to check and fix what was wrong with the jeep. It's been 2 weeks already and I haven't received any call from them and every time I call and ask for "bobby" since apparently he's the manager is charge never answer or return my calls. Now I'm stuck with a broken jeep making payments on the loan and insurance and I haven't even drive it for a whole week More
Other Employees Tagged: Fabian Murillo
April 07, 2021
They are helpful, great customer service. The service mgr. Felipe was very helpful in making sure my problem was solved. Work was done on time. I will continue to use Advantage for my service needs. mgr. Felipe was very helpful in making sure my problem was solved. Work was done on time. I will continue to use Advantage for my service needs. More
Other Employees Tagged: Felipe Alfaro
April 02, 2021
Advantage Chevrolet in Hodgkins, IL always takes professional care of my vehicles. They are thorough & attentive. The waiting area is clean & inviting. The service team is quick & efficient. professional care of my vehicles. They are thorough & attentive. The waiting area is clean & inviting. The service team is quick & efficient. More
Other Employees Tagged: Felipe Alfaro
March 31, 2021
Oh ok well I had another leak in the front right tire which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday s which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday so I had to go to Firestone since it was a Sunday and ruined my trip. I had to buy another tire and get a new rim. I should get some type of compensation for this inconvenience More

