Caroline Combs

Communication was excellent , the service was done and my car was finished when they indicated it would be. . car was finished when they indicated it would be. . More

by LYNNCENTONZE Verified Customer Verified Customer

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My service manager was a pleasure to work with and the wait time was reasonable. wait time was reasonable. More

by LINDA_PEREZ Verified Customer Verified Customer

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Clear expectations. Direct on issues. Consistent updates. Always giving us the best service no matter what the issue. Direct on issues. Consistent updates. Always giving us the best service no matter what the issue. More

by Zep60292 Verified Customer Verified Customer

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Very good. Only issue was had new issues after service - tire calibration automatic would not work & power train kept falling to zero at times. Had to bring bac Only issue was had new issues after service - tire calibration automatic would not work & power train kept falling to zero at times. Had to bring back to correct More

by SRANGANATH1 Verified Customer Verified Customer

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Caroline and the entire BMW of West Chester Service Department make the customer feel at home EVERY TIME you come in! Department make the customer feel at home EVERY TIME you come in! More

by frankiezoomzoom Verified Customer Verified Customer

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They were awesome, very friendly, processes and charges were explained, I tried other places in our area. They are the best were explained, I tried other places in our area. They are the best More

by SASEMO Verified Customer Verified Customer

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The personnel service is top notch, polite curious caring and explaining everything in detail and understandable, also the entire facility is neat and clean especially the restrooms, keep up the excellent se and explaining everything in detail and understandable, also the entire facility is neat and clean especially the restrooms, keep up the excellent service, hats off to the staff! More

by GOJACKIE Verified Customer Verified Customer

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Caroline Combs makes the experience pleasant, even when hit with a costly repair. She eases the pain hit with a costly repair. She eases the pain More

by CYNGARVIN Verified Customer Verified Customer

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I appreciate the ease of scheduling, the confidence of service, and the excellent and transparent communication. Been working with this dealership for 17 years now and the employees are outstanding. service, and the excellent and transparent communication. Been working with this dealership for 17 years now and the employees are outstanding. More

by SBJ-PA Verified Customer Verified Customer

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Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. steps. Was very responsive when I needed to speak to her. More

by DWeb Verified Customer Verified Customer

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