Caroline Combs

Caroline was an excellent service advisor! She was quick to reply and went above and beyond to get my car over to the shop and managed a very smooth recall repair process for my car. She was quick to reply and went above and beyond to get my car over to the shop and managed a very smooth recall repair process for my car. More

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Friendly and easy to deal with. I find it bothersome that you charge 3% for the use of a credit card. I find it bothersome that you charge 3% for the use of a credit card. More

by KLEYLEIN0 Verified Customer Verified Customer

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BMW of Westchester's, Caroline and Steve did an excellent job. They took the time out to get my issue rectified. So a big thank you to those guys. job. They took the time out to get my issue rectified. So a big thank you to those guys. More

by OHSNAPMINTER80 Verified Customer Verified Customer

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All good but pick up hours need to be extended to 630 pm at a minimum at a minimum More

by jgbal59 Verified Customer Verified Customer

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Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19 Verified Customer Verified Customer

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Great communication of service issue and plan for fixing it. Felt that my car's service issue was a priority it. Felt that my car's service issue was a priority More

by RRLACH Verified Customer Verified Customer

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It was a Pleasant service experiance. Looking to do more service in the future. Thank you Looking to do more service in the future. Thank you More

by Alex R Verified Customer Verified Customer

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Diagnosis was fast, Caroline explained needed/recommended service well, not pushing. Service was well done. service well, not pushing. Service was well done. More

by ywu0312 Verified Customer Verified Customer

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Very flexible and responsive. Worked around my schedule. Allowed me time to decide on repairs and deal with a busy work week. Expedited work when I asked. Worked around my schedule. Allowed me time to decide on repairs and deal with a busy work week. Expedited work when I asked. More

by jawa525252 Verified Customer Verified Customer

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Caroline Combs provided excellent service and kept me updated on progress. Drop off and pickup was easy. updated on progress. Drop off and pickup was easy. More

by ajdiver Verified Customer Verified Customer

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