Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Caroline Combs
Caroline Combs at BMW of West Chester
Refer Me

Caroline Combs

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
36 Reviews
4.9

36 Reviews

Write a Review

36 Reviews of Caroline Combs

April 30, 2025

Dealership Rating
Employee Rating

Good customer service and inspection was outstanding because they found that I needed additional repairs thanks More

by dashon1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Heather Deritis, Amy Hinkle

Report | Print

April 25, 2025

Dealership Rating
Employee Rating

Did a great job understanding my needs and delivering great on time results with no surprises! More

by mwflash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 20, 2025

Dealership Rating
Employee Rating

Great dealer with a quality service center. Caroline is very helpful as is all of the employees I have worked with at this dealership More

by djlane16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 12, 2025

Dealership Rating
Employee Rating

I am not answering this - I already filled out a survey I filled out a survey More

by Suite35
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

Report | Print

April 03, 2025

Dealership Rating
Employee Rating

Service above and beyond. That says it all and there’s no more to say. More

by MONAPHILLIPS614@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Heather Deritis, Amy Hinkle

Report | Print

February 07, 2025

Dealership Rating
Employee Rating

Excellent service department. Always professional, courteous, not taking advantage of me, good service every time for about 20 years now. More

by TINAMARIE247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, Bill Cosenza, Frank Adinolfi, Rachel D'Asaro

Report | Print
Feb 10, 2025

BMW of West Chester responded

We are thrilled to hear that you have consistently had positive experiences with our service department over the past 20 years. Our team takes great pride in being professional, courteous, and fair with all our customers. Your trust and loyalty mean the world to us, and we look forward to continuing to provide you with excellent service for many more years to come!

February 06, 2025

Dealership Rating
Employee Rating

Service team supported all the needed . Provided Uber ride I home . Timely check out. Great team More

by MGYANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz, Joe Izzi, Heather Deritis

Report | Print
Feb 06, 2025

BMW of West Chester responded

We are glad to hear that our service team was able to support all your needs and provide an Uber ride home. It's great to know that your check-out process was timely and that you found our team to be great. Many thanks from all of us here at BMW of West Chester!

February 03, 2025

Dealership Rating
Employee Rating

Something is always wrong with my car, I only drive it to work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I More

by ALFEIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Heather Deritis

Report | Print
Feb 06, 2025

BMW of West Chester responded

Thank you for your feedback! We are sorry to hear about the issues you've been experiencing with your car. It's frustrating when a vehicle does not meet expectations, especially when it's primarily used for commuting. We are glad to know that our team at BMW of West Chester has been able to provide expert services and support. If there's anything else we can do to assist you, please do not hesitate to reach out. Thank you from everyone here at BMW of West Chester!

December 25, 2024

Dealership Rating
Employee Rating

Very satisfied with reception and service. My go to place for future for any service. More

by NAGARJUNA.580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi, Heather Deritis

Report | Print
Dec 26, 2024

BMW of West Chester responded

We are gratified to hear you were satisfied with your recent service experience. We look forward to seeing you again; many thanks from all of us here at BMW of West Chester!

December 23, 2024

Dealership Rating
Employee Rating

BMW of West Chester has been taking care of my cars for the past 15 years and doing a great job More

by BOJOHOOD1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Frank Adinolfi, Heather Deritis

Report | Print
Dec 26, 2024

BMW of West Chester responded

We are delighted to hear we have provided you with great service for over a decade! Many thanks from everyone here at BMW of West Chester.

1
2
...
4

Dealership Inventory (166 Vehicles)

used 2025 MINI Hardtop car, priced at $36,980
2025 MINI Hardtop
used
Ocean exterior
Automatic
Front-wheel Drive
$36,980
View Details
used 2025 BMW X1 car, priced at $43,999
2025 BMW X1
used
Jet Black exterior
Automatic
All-wheel Drive
$43,999
View Details
used 2025 MINI Hardtop car, priced at $33,165
2025 MINI Hardtop
used
White exterior
Automatic
Front-wheel Drive
$33,165
View Details
used 2025 BMW i5 car, priced at $67,850
2025 BMW i5
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$67,850
View Details
new 2025 BMW X6 M car, priced at $144,985
2025 BMW X6 M
new
Gray Metallic exterior
Automatic
All-wheel Drive
$144,985
View Details
used 2025 BMW M850 Gran Coupe car, priced at $97,913
2025 BMW M850 Gran Coupe
used
Green exterior
Automatic
All-wheel Drive
$97,913
View Details
View All Inventory