Caroline Donnelly | Page 2

Excellent communication. Explained billing and noticed and verified I was a veteran. This was something I was never offered before. Military discount Explained billing and noticed and verified I was a veteran. This was something I was never offered before. Military discount More

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Although we live an hour away, we have been loyal customers of Lia Toyota for many years. It is the one Toyota dealer we can trust. Sales and service reps are not pushy as in other dealers. They don’ customers of Lia Toyota for many years. It is the one Toyota dealer we can trust. Sales and service reps are not pushy as in other dealers. They don’t over sell. Service rep Caroline Donnelly is especially admirable. She is supportive and accountable. She cares about the quality of her work. You feel cared for. Lindsay Heart is also great. More

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I enjoyed dealing with Caroline Donnelly! She made sure I got whatever discounts I could get! What about my free detailing that they promised me the last time I talked with the Service man She made sure I got whatever discounts I could get! What about my free detailing that they promised me the last time I talked with the Service manage? The service technician forgot to set off my “maintenance required” light!! I figured it out but didn’t think I had to do it! More

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Very handful and respectful personnel especially Caroline Donnelly. She gets the things done very quickly and perfect! Thank you Donnelly. She gets the things done very quickly and perfect! Thank you More

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The salesmen was great and the service was excellent. Since we had to bring the car back for a slight repair the service was prompt and as good as new, Since we had to bring the car back for a slight repair the service was prompt and as good as new, More

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I have the utmost confidence in the service department at Lia Toyota in Northampton, especially the advice I received from Caroline Donnelly. Lia Toyota in Northampton, especially the advice I received from Caroline Donnelly. More

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I experience to Lia Toyota in Northampton MA, beyond my expectations jason helping me to explain everything what I need for my brand new 4 Runner his knowledgeable to his job and treat you a lot of respec expectations jason helping me to explain everything what I need for my brand new 4 Runner his knowledgeable to his job and treat you a lot of respect,courteous and most of all so honest to his words.. I would like to thank you Paul for assisting me to buy my car it’s big help for me, very friendly and always smile..my pleasure to do business with you guys.. More

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I purchased a new vehicle and had a great experience during the entire process. Their services are amazing. Everyone worked above and beyond to keep me up to date during every step, great team work! Eve during the entire process. Their services are amazing. Everyone worked above and beyond to keep me up to date during every step, great team work! Everyone was very pleasant and knowledgeable which made the entire process stress free. The communication and attention to the customer needs are outstanding. I'm a very happy customer and highly recommend this dealership to everyone :) More

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