Dealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
478 Reviews
Write a Review478 Reviews of Caroline Fletcher
February 17, 2023
Things went very well! Caroline was on it in regard to timing, repairs needed, and especially helpful with payment options. While I did not appreciate the 3% extra charge Caroline was on it in regard to timing, repairs needed, and especially helpful with payment options. While I did not appreciate the 3% extra charge for using Visa, I know that she had nothing to do with that. Eddie Aguilar was knowledgeable and helpful in explaining the repairs necessary, and the parts which needed to be ordered. Both Caroline and Eddie are employees who should be treasured! More
Other Employees Tagged: Eddie Aguilar
February 15, 2023
As always, I am very happy with the Service Department at Royal Moore Toyota in Hillsboro, Oregon. They are always been so professional and kind. I always feel taken care of and not taken advantage of. at Royal Moore Toyota in Hillsboro, Oregon. They are always been so professional and kind. I always feel taken care of and not taken advantage of. I trust them. More
Other Employees Tagged: George Stavrakis, Carmen Arteaga, Emily Oleson
February 10, 2023
Caroline was so amazing in the way she interacted with me at 7:00 a.m. in the morning! She was extremely informative and clear in her communication. I will definitely come back to Royal Moore Toyota becaus at 7:00 a.m. in the morning! She was extremely informative and clear in her communication. I will definitely come back to Royal Moore Toyota because of their efficiency and customer care! More
February 03, 2023
Emily did an excellent job of setting up my appointment. Caroline helped with the paperwork and kept me informed during my visit. Very satisfied! Greg Hoffman helped me understand what needs to be done to p Caroline helped with the paperwork and kept me informed during my visit. Very satisfied! Greg Hoffman helped me understand what needs to be done to pass DEQ inspection which is a Drive Test. More
Other Employees Tagged: Greg Hoffman, Emily Oleson
January 25, 2023
I am quite pleased with the service I received at Royal Moore. Caroline was very helpful at getting me and my car checked in. The work on my RAV 4 was routine service. It was done very quickly and effie Moore. Caroline was very helpful at getting me and my car checked in. The work on my RAV 4 was routine service. It was done very quickly and effiently. I'll be back. More
January 24, 2023
My service this morning was a great example of what a scheduled service should be. Extremely smooth from start to finish. I was back on the road in 30 minutes! Caroline greeted me to the dealership a scheduled service should be. Extremely smooth from start to finish. I was back on the road in 30 minutes! Caroline greeted me to the dealership and made sure that my service experience was five stars. More
January 19, 2023
Very efficient and professional service. In and out quickly. I have been having my vehicle serviced at Royal Moore for the past three years. I have never had any negative experience. They do In and out quickly. I have been having my vehicle serviced at Royal Moore for the past three years. I have never had any negative experience. They do a great job and I love being able to schedule on line. Highly recommend them. More
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