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Carrie Brown
232 Reviews
Dealership Experience
20 yrs
Languages Spoken
English
232 Reviews
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232 Reviews of Carrie Brown
June 12, 2025
Our check engine light came on and knew we would need to go to Mini of St. Louis. Got us right in, fixed the problem, had a loaner car for us, found another issue but one that didn't need service right awa go to Mini of St. Louis. Got us right in, fixed the problem, had a loaner car for us, found another issue but one that didn't need service right away. Best thing is they didn't push to fix the problem now like some others do. Great customer service. More
by lynnequallen2
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
June 10, 2025
Got us in without an appointment as we needed the car functioning for a trip functioning for a trip More
by Meemeg
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
June 03, 2025
The staff are very friendly, the service was done quickly, and there is free coffee and snacks! quickly, and there is free coffee and snacks! More
by Segue77
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
May 28, 2025
Mini of St Louis was great! They worked me in as I was passing through and had a dead battery. The staff was kind and courteous. Snacks and a lounge were available. They worked me in as I was passing through and had a dead battery. The staff was kind and courteous. Snacks and a lounge were available. More
by crissybigsissy
May 23, 2025
Fantastic customer service, willing to go above and beyond for their customer. Service is fast and quality would trust them with any one of my cars. beyond for their customer. Service is fast and quality would trust them with any one of my cars. More
by clayton
Other Employees Tagged: Dustin Summers, Sam Hall, Bill Harada, Scott Thompson, Steve Pfeiffer, Matt Viero, Joe Emerson, Deanna Gossman, Erica Wells
May 20, 2025
Thank you for taking my car as a drop in yesterday. I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car More
by Susan. S. Reis
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
May 13, 2025
Everyone is kind, knows me and my Mini. Prompt, efficient and kind always gets my vote Prompt, efficient and kind always gets my vote More
by calliecat1
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
May 06, 2025
The facility itself was very clean and arranged very conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would high conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would highly recommend the dealership for any of your mini needs! More
by Jhannon2249
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
April 28, 2025
From start to finish, my experience with service was friendly, patient, attention to detail, clean, timely, and I was well informed throughout the process. Impressive! friendly, patient, attention to detail, clean, timely, and I was well informed throughout the process. Impressive! More
by kprieck
Other Employees Tagged: Bill Harada, Scott Thompson, Erica Wells , Eric
April 28, 2025
Mini of St. Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks More
by jvpdrennan
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells
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