Carrie Brown
Carrie Brown at MINI of St Louis

Carrie Brown

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
247 Reviews

Dealership Experience

20 yrs, 3 mos

Languages Spoken

English English

4.9

247 Reviews

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247 Reviews of Carrie Brown

September 03, 2025

Dealership Rating
Employee Rating

Everyone was very kind, and extremely helpful when talking through my options. They also loaned me a car which was very nice so I didn’t have to miss work. More

by clernst94
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re happy our team could walk you through your options and keep you on the road with a loaner. We truly appreciate your trust in us and hope you enjoy every drive in your MINI!

August 21, 2025

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Very professional, friendly and pleasant. All the staff present always helpful. Work done in timely manner. Waiting area very comfortable and cosy. More

by Alex.Kiev.
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells , Brain technician

Sep 09, 2025

MINI of St Louis responded

Thank you for your kind words! We’re delighted to know you felt welcomed, well taken care of, and comfortable during your visit. We truly appreciate your support and look forward to seeing you again!

August 21, 2025

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Very nice helpful and fast. They do not try to upset and insist on services you do not need More

by melindagerber
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Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Thank you for the 5-star review! We always strive to be honest with all customers.

August 20, 2025

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Service advisors were helpful. The checkout process could be streamlined with payment links rather than having to pay at the counter. More

by 12345
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer, Erica Wells

Sep 09, 2025

MINI of St Louis responded

Thank you for the 5-star review! :)

August 20, 2025

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The professional and knowledgeable staff of St Louis Mini, makes for an easy and quick service visit . More

by rtincher58
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Recommend Dealer
Yes
Sep 09, 2025

MINI of St Louis responded

Thank you for your amazing review! We are thrilled that we provided an easy and quick service visit for you! :)

August 13, 2025

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Mini of St. Louis provides the best service! They are very professional and prompt. They answered all of my questions and are great to work with. I highly recomm More

by christydblum
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Recommend Dealer
Yes
Sep 10, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are glad that we provided the best service for you and your MINI during your visit! :)

August 11, 2025

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Very professional, courteous friendly and helpful. Work completed in a timely manner. Staff was excellent More

by Buddy
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer

Sep 10, 2025

MINI of St Louis responded

Thank you for the 5-star review! We’re happy to hear our team delivered timely service with professionalism and friendliness. We truly appreciate your support and look forward to helping you again!

August 09, 2025

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All members of your staff are truly amazing. Everyone there goes out of their way to be helpful. We hope to continue to do business with this dealership in the future. More

by clgreenw
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Erica Wells , Bill Harada

Sep 11, 2025

MINI of St Louis responded

Thank you for your thoughtful words! We’re so glad our team’s dedication and care made such a positive impression. We value your support and look forward to continuing to serve you in the future!

August 02, 2025

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Very friendly and thorough service team. . one of the great things about owning a mini in STL. I highly recommend it. More

by nada.abumrad
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Recommend Dealer
Yes
Sep 11, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team always provides friendly and thorough service. We love having you as part of the MINI family! :)

July 23, 2025

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I love the relationship between car owner and the dealership at MINI of St. Louis. From sales to service, everyone is very helpful and so nice. Cheers. More

by Minifan
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Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for a 5-star review! We love hearing that you feel supported by our team from sales to service. Building lasting relationships is what MINI is all about, cheers to many more miles together! :)

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