Carrie Howard
Carrie Howard at Salerno Duane Ford

Carrie Howard | Page 10

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

Contact Me
5.0
98 Reviews
5.0

98 Reviews

Write a Review

98 Reviews of Carrie Howard

May 29, 2023

Dealership Rating
Employee Rating

Very friendly, helpful and professional. I always feel comfortable bringing my bronco to the dealership for service. More

by jamccarron
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2023

Dealership Rating
Employee Rating

Very professional and attentive. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. More

by SER999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2023

Dealership Rating
Employee Rating

Very easy process to get service for my vehicle. The online scheduling calendar was easy and flawless; I showed up at the agreed-upon time and they took my car immediately. Did the service while I w More

by SteveW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Salerno Duane Ford responded

So happy to hear that we were able to make your service experience such a good one! Appreciate all of that great feedback! Thank you for taking the time to review us. :)

March 23, 2023

Dealership Rating
Employee Rating

Great service, very polite and always willing to help. Schedule maintenance is easy to set up. More

by Jams Perez
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein , Steven Sosunov

March 23, 2023

Dealership Rating
Employee Rating

Salerno is always ready to help and they are very professional and courteous i have been going there for years keep up the good work More

by STEVEWYRWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Baccaro, Heather Nicastro, Samantha Hanlein , Steven Sosunov

February 28, 2023

Dealership Rating
Employee Rating

I don't do this but you won't leave me alone untill i right something so theres your 15 words More

by PAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2023

Dealership Rating
Employee Rating

Wonderful sales experience. Would recommend to anyone looking to purchase a new or used car More

by lyndon06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro, Samantha Hanlein , Franklin Reynoso, Jimmy Sosunov, Sal Zebardast, Geo Salvador

Feb 17, 2023

Salerno Duane Ford responded

Thank you for your business and for sharing your experience! Truly appreciate it. :)

February 10, 2023

Dealership Rating
Employee Rating

I have been trying to get my heat fixed for 1 years and it still isn’t after a number of time being at the dealer and a lot of money. More

by dj20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 13, 2023

Salerno Duane Ford responded

Sincerest apologies that you left our service center feeling that way. We value our customers and their trust in us is very important to me. Please feel free to reach out to me to discuss further if needed. I would be happy to discuss the situation and any services to your vehicle. Thank you so much for your business and your time. Rich Hoffman, Service Director, Service Director, Ext: 3112

...
10

Dealership Inventory (126 Vehicles)

new 2026 Ford Bronco car, priced at $57,218
2026 Ford Bronco
new
Desert Sand exterior
Automatic
Four-wheel Drive
used 2022 Ford Bronco Sport car, priced at $26,538
2022 Ford Bronco Sport
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2025 Ford Bronco car, priced at $52,155
2025 Ford Bronco
used
AZURE GRAY exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape PHEV car, priced at $40,708
2024 Ford Escape PHEV
new
Star White Metallic Tri-Coat exterior
Automatic
Front-wheel Drive
new 2026 Ford Bronco car
2026 Ford Bronco
new
Avalanche Gray exterior
Manual
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $36,958
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive