Carrie Howard
Carrie Howard at Salerno Duane Ford

Carrie Howard | Page 3

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
98 Reviews
5.0

98 Reviews

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98 Reviews of Carrie Howard

December 04, 2025

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Employee Rating

Extremely knowledgeableand very good at explaining repairs needed and what's recommended. Very helpful and great customer service. More

by JECKERT18
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Hanlein

December 01, 2025

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Excellent customer service! Carrie was always in contact with me and took care of everything I needed to have checked on my car. She also explained everything they did at the en More

by LGUTIERREZCUBERO
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Recommend Dealer
Yes

November 20, 2025

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First time getting an oil change with my vehicle. Everything went great! Thank you very much More

by MJKEWK9
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Recommend Dealer
Yes

November 17, 2025

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Great dealership. Great people. Prompt service. Would highly recommend. They have been great to me. More

by steven
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Recommend Dealer
Yes

November 14, 2025

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Heather and the entire service team were a delight. Always treated like family! Courteous, professional, respectful team. Love em! See you guys soon ⭐️⭐️⭐️⭐️⭐️ More

by LLLGARAYUA
Service Price Transparency
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Recommend Dealer
Yes

November 12, 2025

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My repair was fixed under warranty and they delivered my vehicle to my home when the work was done. It was a great experience. More

by timothy.patterson
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Recommend Dealer
Yes

November 11, 2025

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Everything we perfect, plus an unexpected drop-off in summit while I waited. Carrie was sure to look into all my benefits. More

by Lowenstein63
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Recommend Dealer
Yes

November 07, 2025

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Smooth service experience, from scheduling to loaner to service itself. Nice staff. The service department building itself is old and there's limited parking, but clean and well kept. More

by choi13
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Recommend Dealer
Yes

November 07, 2025

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Very pleasant and efficient service. Great communication before and during the visit. Excellent experience all around. More

by APT928
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Recommend Dealer
Yes

Other Employees Tagged: Mark

October 30, 2025

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Employee Rating

Customer service is wonderful, friendly, professional & helpful. I’m happy with the auto service provided, they give you a straightforward explanation on issues that need to be addressed now, and things m More

by LJMELOY77
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Recommend Dealer
Yes

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