Carrie Howard
Carrie Howard at Salerno Duane Ford
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Carrie Howard | Page 3

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
45 Reviews
5.0

45 Reviews

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45 Reviews of Carrie Howard

November 01, 2023

Dealership Rating
Employee Rating

Heather was very helpful and professional. She explained all options to me in regard to my Ford Edge transmission replacement. All call were returned promptly. More

by sralot73
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2023

Salerno Duane Ford responded

Happy to help! Thank you for your 5 star review!

October 26, 2023

Dealership Rating
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Carry gave great service and clearly worlds hard/smart. The work was done quickly and efficiently, and they brought my car back to my house for me. Will use them for service moving forward! More

by mleighclark
Service Price Transparency
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Recommend Dealer
Yes

October 24, 2023

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Service friendly and efficient! Easy drop off in the morning and pick up at end of day. More

by cmk140
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro , Heather

October 20, 2023

Dealership Rating
Employee Rating

Everyone was very helpful, explained the service, and took the time to check all systems. More

by o.13
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2023

Salerno Duane Ford responded

Appreciate that wonderful feedback! Thank you for your 5 star review!

October 11, 2023

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The entire service crew is Friendly & Efficient ! I bought the vehicle elsewhere, but go out of my way to have it serviced at Salerno Duane. More

by ken
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Salerno Duane Ford responded

Your review made our day! Thank you for that wonderful feedback of our hardworking service department. Always feels good to be appreciated so we will pass that along and continue to strive for excellence!

October 03, 2023

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Always great service when I bring our vehicles there. Friendly, fast, and thorough Would definitely recommend to others More

by KATE.LINDO
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Recommend Dealer
Yes
Oct 09, 2023

Salerno Duane Ford responded

Appreciate that awesome feedback!! :)

September 29, 2023

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Informative and quick service. The team did a great job in taking care of me and my vehicle More

by WVILLANE
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Recommend Dealer
Yes
Sep 29, 2023

Salerno Duane Ford responded

Your feedback means the world to us! Thank you so much for sharing your experience!

September 25, 2023

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Employee Rating

Told me I probably didn’t have the issue my lights were indicating. Gave me my options and chose to be safe and have it checked out. In the end, they about 50% off the diagnostic bill for me. That’s wh More

by IRONSJO
Service Price Transparency
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Recommend Dealer
Yes
Sep 26, 2023

Salerno Duane Ford responded

Thank you so much for sharing your experience! We are happy to hear that we were able to help you out, and that you enjoyed your experience. Appreciate the feedback and your business!

September 23, 2023

Dealership Rating
Employee Rating

Pleased with professionalism and politeness. Previous dealership left me feeling they were not honest and gave me the "bums rush". More

by cozzolina
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Recommend Dealer
Yes

August 22, 2023

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Employee Rating

Tank you Carrie and your team for making the service stress free. I will be back. Thanls More

by ocf753
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Recommend Dealer
Yes
Aug 23, 2023

Salerno Duane Ford responded

It was our pleasure! Thanks for the 5 star review!

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