Carrie Howard
Carrie Howard at Salerno Duane Ford

Carrie Howard

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
66 Reviews
5.0

66 Reviews

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66 Reviews of Carrie Howard

July 02, 2025

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Employee Rating

I have been using Salerno in Summit now for services the last 3 years and have never been disappointed. The Staff and service are excellent! More

by Ken Zwirko
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Recommend Dealer
Yes

June 30, 2025

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The team here is always extremely helpful! I showed up an hour early for my appointment and they were happy to expedite my service. I'm very happy with the level of service at Salerno Duane an More

by alexgordonnikitin
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Recommend Dealer
Yes

Other Employees Tagged: Chris Laurent

May 30, 2025

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Everything went well with the tire install. The price was a match for Goodyear plus added bonus of a rebate! I just wish Salerno Duane would issue coupons like in years past for service as ev More

by demetrog
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro

May 07, 2025

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Very friendly and efficient in handling my service. I would highly recommend going there for service. More

by SRMOCKO
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro

January 31, 2025

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The best service team and experience in the business! !! Always a pleasure dealing with Heather and team. More

by lou.kruk
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Recommend Dealer
Yes

January 18, 2025

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Heather and Samantha were fantastic in their manner and their service and also were very knowledgeable! Great job! Thank you ! More

by SGBIRCH
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Recommend Dealer
Yes

November 25, 2024

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Heather and Carrie in the service dept are great! They are responsive, attentive, and goes to bat for the customer time and again. More

by Mikea
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro

November 15, 2024

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Carrie at Salerno Duane was the most helpful service person! She provided pricing, arranged service appointment, coordinated transport and submitted rebate paperwork for me. Such a friendly and helpful More

by pattyorlando
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Recommend Dealer
Yes

November 04, 2024

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Easy, understanding staff to work with. Carrie keeps in constant contact and is honest about repair outlooks and timetables. She recommends additional service and concerns without it being More

by dsarge390
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Recommend Dealer
Yes

October 24, 2024

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Employee Rating

Appreciate the attention to the clients needs and courteous service and home delivery of vehicle More

by luludiso
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Recommend Dealer
Yes
Oct 28, 2024

Salerno Duane Ford responded

Thank you for sharing your feedback and for the 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

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