Carrie Howard
Carrie Howard at Salerno Duane Ford

Carrie Howard | Page 7

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
98 Reviews
5.0

98 Reviews

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98 Reviews of Carrie Howard

March 09, 2024

Dealership Rating
Employee Rating

The service manager took a personal interest and initiative in helping me resolve an out of warranty repair issue with Ford, going above and beyond to help me. I was thoroughly impressed by the i More

by Matt NJ
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2024

Salerno Duane Ford responded

Thank you for sharing your experience and the 5 star review Matt. We appreciate your business and you taking the time to share your exceptional service. We look forward to seeing you again.

February 29, 2024

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My concern was handled quickly and efficiently. I was very happy with the way it was resolved More

by dmozes73
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Salerno Duane Ford responded

Thank you for your 4-star review and for choosing Salerno Duane Ford. We’re glad to hear that you're happy with the resolution of your concern. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!

February 23, 2024

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Fabulous customer service! Wonderful experience from the moment I arrived, until they dropped my car off at my work. More

by BRIANTCHAPMAN
Service Price Transparency
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Recommend Dealer
Yes
Feb 27, 2024

Salerno Duane Ford responded

Thank you for sharing your experience and for the 5 star review!

January 31, 2024

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Employee Rating

Very happy with the quick service, reasonable price, and valet delivery of the car back to our house in Maplewood. More

by tom@hoxpat.com
Service Price Transparency
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Recommend Dealer
Yes
Feb 05, 2024

Salerno Duane Ford responded

Awesome! Happy to help! Thank you for the 5 star review and for sharing your experience.

January 05, 2024

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Heather was attentive and thorough. I had a wonderful experience working with Salerno Duane on my F150 More

by jake.caldwell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Baccaro, Heather Nicastro

Feb 05, 2024

Salerno Duane Ford responded

Awesome! Enjoy your new truck!

January 04, 2024

Dealership Rating
Employee Rating

Always an expert and a polished professional! Great at communication you always know what is happening with the vehicles. More

by coachgalant
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro

Feb 05, 2024

Salerno Duane Ford responded

Appreciate your business and your kind words!

December 20, 2023

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I will highly recommend for service they solved and quickly done the job thanks everyone More

by MAHMOOD2T46
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Recommend Dealer
Yes

December 16, 2023

Dealership Rating
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Great service at Salerno Duane. The valet parked my car when I dropped it off and it was ready on time when I picked it up. Carrie was wonderful…very pleasant. More

by billbeyer3548
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2023

Salerno Duane Ford responded

Awesome! Very happy to hear you enjoyed your experience. We look forward to working with you again in the future. Happy Holidays!

December 14, 2023

Dealership Rating
Employee Rating

Quick friendly service. Easy to make an appointment. I was even offered a ride to my office! More

by cmk140
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro

Dec 18, 2023

Salerno Duane Ford responded

Happy to help make your service experience such a good one! Appreciate the feedback and your 5 star review!

December 13, 2023

Dealership Rating
Employee Rating

The Service Department is very friendly and helpful. Did not wait long as work was done quickly. More

by rfeeney5
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Recommend Dealer
Yes
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