Carrie Howard
Carrie Howard at Salerno Duane Ford

Carrie Howard | Page 8

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
98 Reviews
5.0

98 Reviews

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98 Reviews of Carrie Howard

December 02, 2023

Dealership Rating
Employee Rating

Carrie was professional and very accommodating. Good experience all around. Very easy to make appointment online More

by DJCOTTAM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 01, 2023

Dealership Rating
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The Service Department is simply first rate. Generous, friendly, smart, and helpful - a true pleasure to work with. More

by DSABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Salerno Duane Ford responded

Awesome!! Thanks for sharing your experience! Glad to hear we were able to make it such a good one for you.

November 02, 2023

Dealership Rating
Employee Rating

Heather was very helpful and professional. She explained all options to me in regard to my Ford Edge transmission replacement. All call were returned promptly. More

by sralot73
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Salerno Duane Ford responded

Happy to help! Thank you for your 5 star review!

November 01, 2023

Dealership Rating
Employee Rating

Top notch service department that clearly cared about meeting my needs and making me satisfied! More

by megterry
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 26, 2023

Dealership Rating
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Carry gave great service and clearly worlds hard/smart. The work was done quickly and efficiently, and they brought my car back to my house for me. Will use them for service moving forward! More

by mleighclark
Service Price Transparency
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Recommend Dealer
Yes

October 24, 2023

Dealership Rating
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Service friendly and efficient! Easy drop off in the morning and pick up at end of day. More

by cmk140
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro , Heather

October 20, 2023

Dealership Rating
Employee Rating

Everyone was very helpful, explained the service, and took the time to check all systems. More

by o.13
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 24, 2023

Salerno Duane Ford responded

Appreciate that wonderful feedback! Thank you for your 5 star review!

October 11, 2023

Dealership Rating
Employee Rating

The entire service crew is Friendly & Efficient ! I bought the vehicle elsewhere, but go out of my way to have it serviced at Salerno Duane. More

by ken
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Salerno Duane Ford responded

Your review made our day! Thank you for that wonderful feedback of our hardworking service department. Always feels good to be appreciated so we will pass that along and continue to strive for excellence!

October 03, 2023

Dealership Rating
Employee Rating

Always great service when I bring our vehicles there. Friendly, fast, and thorough Would definitely recommend to others More

by KATE.LINDO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Salerno Duane Ford responded

Appreciate that awesome feedback!! :)

September 29, 2023

Dealership Rating
Employee Rating

Informative and quick service. The team did a great job in taking care of me and my vehicle More

by WVILLANE
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2023

Salerno Duane Ford responded

Your feedback means the world to us! Thank you so much for sharing your experience!

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