Casey Ingenito
Casey Ingenito at Family Kia

Casey Ingenito | Page 14

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.7
145 Reviews
4.7

145 Reviews

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145 Reviews of Casey Ingenito

December 31, 2024

Dealership Rating
Employee Rating

FAMILY Kia, and they do try to make you feel like family. They are also attentive to your needs. More

by DJRNMX87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Hey, Casey Root

Jan 07, 2025

Family Kia responded

Thank you so much for your review and glad you had a great experience with us!

December 31, 2024

Dealership Rating
Employee Rating

Extremely Grateful for friendly staff helping me secure credit and getting to a new vehicle Will be back soon for an upgrade More

by troyvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you for your business and we really appreciate your review!

December 30, 2024

Dealership Rating
Employee Rating

The entire service department is great! They always go above and beyond! I highly recommend them. More

by abbypainnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ingenito

Jan 07, 2025

Family Kia responded

Abby, thank you for your business and we really appreciate the review!

December 25, 2024

Dealership Rating
Employee Rating

Great quick friendly service clean and affordable and honest about what was needed and what wasnt More

by travis.gluckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Travis, thank you so much for taking the time and write the review, we really appreciate it!

December 22, 2024

Dealership Rating
Employee Rating

My used Sportage was fine initially. ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to tu More

by frisbeeonthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Hey

Jan 07, 2025

Family Kia responded

Really sorry to hear about all your troubles. Can you please contact me at your earliest convenience? 9048080542 ext 2114

December 17, 2024

Dealership Rating
Employee Rating

Casey was the best. Stuck with chasing the down the fix. Kept me informed every step of the process! More

by gribjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you so much for the review and glad we fixed it for you, and we appreciate your patience!

December 17, 2024

Dealership Rating
Employee Rating

Fast in and out. Very courteous and professional staff. Great experience on this service visit. More

by VIDEOMAN1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you so much for your review and glad we could assist you!

December 17, 2024

Dealership Rating
Employee Rating

I have been there a few times . Just not satisfied with the way I am treated . More

by lshirey71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 07, 2025

Family Kia responded

Thank you so much for your feedback and really sorry to hear about your experience! Can you please contact me at your earliest convenience? 90048080542 ext 2114

December 17, 2024

Dealership Rating
Employee Rating

I have always been treated with the highest regards on my visit to the dealership. Personnel ae always friendly, courteous, and professional. Service on my vehicle is always completed within the time frame t More

by spencerbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Spencer, thank you so much for your review and glad that everything went smooth for you! We are looking forward to seeing you in the near future!

December 16, 2024

Dealership Rating
Employee Rating

Excellent customer service! Casey was professional and courteous. The dealership is conveniently located with a nice service waiting area. I’d recommend them for all your Kia se More

by JOHNR621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

John, thank you so much for your review and we appreciate your business!

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