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Casey Van Dorn
Casey Van Dorn | Page 115
Service Writer
Luther St. Cloud Honda
1500 Highway 23 West
St. Cloud, MN 56387
1,239 Reviews
1239 Reviews of Casey Van Dorn
November 15, 2018
Lacking customer service Casey lacked compassion on Monday morning. I forgot my drivers license and was told there was nothing he could do to help me, so I wouldn’t have had t Casey lacked compassion on Monday morning. I forgot my drivers license and was told there was nothing he could do to help me, so I wouldn’t have had to drive back home to get it. Ended up an hour late to work. I feel a little empathy would have went a long way with me. I do not feel valued as a customer, and for that I will not be returning. More
by JENNYANDBRANDON
Verified Customer
November 10, 2018
First time service experience I was happy with my experience. They were prompt and courteous. They even had a shuttle ready for me even though I didn’t schedule it. I felt like I was happy with my experience. They were prompt and courteous. They even had a shuttle ready for me even though I didn’t schedule it. I felt like they took very good care of my car. More
by Ry901
Other Employees Tagged: Dane Fransen
November 06, 2018
Normal maintenance The service manager was very courteous and knowledgeable. He was able to get us in and out in a very short time. He helped us with making future decis The service manager was very courteous and knowledgeable. He was able to get us in and out in a very short time. He helped us with making future decisions on maintenance. More
by gkittok
November 03, 2018
Always a Great Experience! I’ve been taking my vehicles to Luther Honda for a few years now and I have never had a bad experience with the service team there. Everyone is polite I’ve been taking my vehicles to Luther Honda for a few years now and I have never had a bad experience with the service team there. Everyone is polite, courteous, attentive, friendly and really just want the customer to have a hassle free visit every time. Any time there has been a discrepancy or issue with a service or vehicle issue I can rely on the service team there to recognize and rectify any situation to make sure I’m satisfied. Kudos to the team there! Their great service and dedication to their customers is the reason I keep coming and will continue to keep coming back! More
by woonhopaek
Other Employees Tagged: Dane Fransen, Stacey Dingmann, Mike Fox , Travis Anderson, Josh Reinke
November 01, 2018
Oil change Customer service was top notch. I will definitely return to St. Cloud Luther Honda for future service on my Honda CRV. Thank you for providing a quali Customer service was top notch. I will definitely return to St. Cloud Luther Honda for future service on my Honda CRV. Thank you for providing a quality service experience. More
by bghoffarth
October 31, 2018
Luther does what they say they will do Brought in a Pilot for an airbag recall that Luther notified us of. They completed the timely and did what they said they woukd do. They also did an i Brought in a Pilot for an airbag recall that Luther notified us of. They completed the timely and did what they said they woukd do. They also did an inspection of the vehicle and tried to get us to do more, whicjmh we declined. My only disappointment was that they didn't wash the vehicle upon returning it to us. The Ford dealer in Saint Cloud always does that and I have come to expect it from dealers. More
by pruegemer
October 29, 2018
Friendly, knowledgeable staff, hassle free service From the moment you drive in you are treated with courtesy and respect. Casey did a great job explaining completed and recommended services, vehicle w From the moment you drive in you are treated with courtesy and respect. Casey did a great job explaining completed and recommended services, vehicle was done in a reasonable amount of time. More
by Terri H
October 28, 2018
Great people Every member of the Luther St Cloud Honda team is friendly, courteous, knowledgeable, and professional. The service people performed the work within t Every member of the Luther St Cloud Honda team is friendly, courteous, knowledgeable, and professional. The service people performed the work within the time promised and provided me with a free courtesy vehicle to use, which saved me 4 hours of my time. More
by MARK D.
October 27, 2018
typical oil change Casey Van Dorn was friendly and knowledgeable. I purchased my Accord in 2006 and have always been pleased with its operation and the employees of the Casey Van Dorn was friendly and knowledgeable. I purchased my Accord in 2006 and have always been pleased with its operation and the employees of the service department at this location of Luther Honda. More
by Rita2015
October 27, 2018
Great. Service was superb, the people are friendly and helpful and the facility is very pleasant and very accessible from the area of the state that I travel Service was superb, the people are friendly and helpful and the facility is very pleasant and very accessible from the area of the state that I travel from. More
by tomlarson321
Other Employees Tagged: Josh Anderson
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