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Cassandra Foss

Overview Reviews (361) Inventory (295)

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Cassandra Foss

Cassandra Foss | Page 13

F&I Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9

361 Reviews

Overview Reviews (361) Inventory (295)

Industry Experience

5 yrs, 6 mos

4.9

361 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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361 Reviews of Cassandra Foss

December 27, 2024

Dealership Rating

Employee Rating

Justin was very knowledgeable and was able to answer all our questions right away. He was very friendly and a pleasure to work with. our questions right away. He was very friendly and a pleasure to work with. More

by Kellyds

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Wolf , Justin Craig

Dec 28, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 15, 2024

Dealership Rating

Employee Rating

Easy transaction. I got exactly what I wanted, with some extras! I'm excited to be an owner of a CX5 I got exactly what I wanted, with some extras! I'm excited to be an owner of a CX5 More

by Katied21234

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Drew Hopkins, Franklen Lockhart

Dec 16, 2024 -

Heritage Mazda of Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

December 02, 2024

Dealership Rating

Employee Rating

Everyone at this dealership was attentive, kind and professional. The atmosphere is calm, even when sales are being made. professional. The atmosphere is calm, even when sales are being made. More

by TW

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Arment

Dec 04, 2024 -

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2024

Dealership Rating

Employee Rating

Christopher and Cassandra were awesome! This is my 3rd Mazda from Heritage. Looking forward to driving my new Hybrid! This is my 3rd Mazda from Heritage. Looking forward to driving my new Hybrid! More

by Kathy.uhrin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Holder

Nov 26, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you for your positive review. We're glad to hear that you found our team at Heritage Mazda Bel Air so helpful in purchasing your new vehicle.

November 24, 2024

Dealership Rating

Employee Rating

Ken,Frank and Cassandra were all very helpful. Heritage Mazda has a customer for life Heritage Mazda has a customer for life More

by JHEWITT500

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Arment , Franklen Lockhart

Nov 25, 2024 -

Heritage Mazda of Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2024

Dealership Rating

Employee Rating

Drew, Matt, Josh, and Cassandra were all wonderful. They worked with me and were patient through the process, and I got a great deal! They worked with me and were patient through the process, and I got a great deal! More

by rgray3

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Wolf , Drew Hopkins, Franklen Lockhart, Matthew Sines

Nov 25, 2024 -

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 25, 2024 -

Heritage Mazda of Bel Air responded

November 20, 2024

Dealership Rating

Employee Rating

Ken has always been great. This was the third vehicle in six years we've purchased from him, and he keeps outdoing himself. This time, I was looking to purchase a 2025 CX90. This was the third vehicle in six years we've purchased from him, and he keeps outdoing himself. This time, I was looking to purchase a 2025 CX90. One was in-transit, but it was caught up at the port. Coincidentally, a non-Heritage dealership had a CX90 in the trim and color I was waiting on. Ken, along with management, made arrangements to retrieve the vehicle immediately, so that I could purchase it right then and there. Customer service at its finest! More

by alspells728

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Arment, Josh Wolf, Quinn Nickel

Nov 22, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2024

Dealership Rating

Employee Rating

Great experience buying a car. Would recommend buying a car here. Thanks for everything today. Would recommend buying a car here. Thanks for everything today. More

by erhodges32

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Holder

Nov 18, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2024

Dealership Rating

Employee Rating

Matt, Josh and Cassandra were outstanding! They were all very honest, helpful and courteous. Absolutely recommend Heritage Mazda of Bel Air! They were all very honest, helpful and courteous. Absolutely recommend Heritage Mazda of Bel Air! More

by james_c

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christina Frankos, Josh Wolf , Franklen Lockhart, Matthew Sines

Nov 14, 2024 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2024

Dealership Rating

Employee Rating

Chris and Joshua are amazing! Awesome service Will refer my friends to come shop here Awesome service Will refer my friends to come shop here More

by mulcahydl

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christopher Holder

Nov 09, 2024 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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