Cassandra Foss
Cassandra Foss at Heritage Mazda of Bel Air

Cassandra Foss | Page 28

F&I Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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4.9
346 Reviews

Industry Experience

5 yrs, 3 mos

4.9

346 Reviews

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346 Reviews of Cassandra Foss

December 04, 2022

Dealership Rating
Employee Rating

It was a pleasure working with Ken. I will always go back to Mazda because of him. Excellent customer service. More

by janeoliver21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Justin Craig, Ryan Lueckert, Sheila Nesbit, Eugene Papaleo

Dec 05, 2022

Heritage Mazda of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2022

Dealership Rating
Employee Rating

This is my go to dealership every time and Ken Arment is my guy. I first purchased a car 17 years ago, bought online from Ken on my return from an overseas. Ken was the only one who would work with me, to g More

by GAFFNEY283
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Ryan Lueckert

Dec 05, 2022

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 04, 2022

Dealership Rating
Employee Rating

Ken was very helpful. Made my car buying experience a great one! 10/10 would recommend this dealership to anyone. More

by aklesaris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Eugene Papaleo

Dec 05, 2022

Heritage Mazda of Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2022

Dealership Rating
Employee Rating

We had a great experience! Employees are very professional and really care about their customers. More

by jshuru2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Eugene Papaleo

Nov 27, 2022

Heritage Mazda of Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 23, 2022

Dealership Rating
Employee Rating

Good customer service ken the sales person was really nice i highly recommend Belair Mazda. More

by lexie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Eugene Papaleo

Nov 24, 2022

Heritage Mazda of Bel Air responded

Hi Lexie, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2022

Dealership Rating
Employee Rating

All the personnel were professional, courteous and knowledgeable. Would not expect a Mazda dealership to know all the ins and outs of operating a Mini Cooper. More

by 68nellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Ryan Lueckert, Eugene Papaleo

Nov 18, 2022

Heritage Mazda of Bel Air responded

Thank you for sharing feedback about your experience at Heritage Mazda Bel Air. We work hard to provide all customers with an exceptional experience and we sincerely apologize as it appears this did not occur. We appreciate you taking our call and scheduling a future appointment, allowing us the opportunity to immediately address your concerns and work toward a resolution. If you have any questions in the meantime, please contact our General Sales Manager, Eugene Papaleo, directly at epapaleo@mileone.com or 410.638.5652. Again, thank you for your feedback and we look forward to seeing you soon.

October 26, 2022

Dealership Rating
Employee Rating

Bought a used Kia Sportage at Heritage Mazda in Bel Air MD and had the pleasure of dealing with Ken Arment.He is not at all a pushy or aggressive salesman and, I met quite a few of them in my car search.If More

by leezalee74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

Oct 31, 2022

Heritage Mazda of Bel Air responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2022

Dealership Rating
Employee Rating

Honest, helpful, smooth, happy with my purchase, excited, easy to work with, easy to understand More

by izzipyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Eugene Papaleo, Chris Schroeder

Oct 23, 2022

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 20, 2022

Dealership Rating
Employee Rating

We have been using Ken to buy our vehicles for years. He is always very friendly and fair and goes out of his way to make sure we are completely satisfied. I would highly recommend Ken to anyone with More

by cly829
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment , Eugene Papaleo

Oct 23, 2022

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 20, 2022

Dealership Rating
Employee Rating

Most friendly and personable dealership I've ever dealt with. The best sales people. Never give me a hard time. I keep going back because they give me the best deal and have the best cars. I love my Mazda More

by AMERCER65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Stephen Ward , Justin Craig, Eugene Papaleo, Chris Schroeder

Oct 23, 2022

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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