Cassandra Foss | Page 4

Ken was very knowledgeable with the various Mazda car options. He was also easy to talk to, answered all questions and was able to assist in the purchase of a new vehicle. I would highly recommend Ken options. He was also easy to talk to, answered all questions and was able to assist in the purchase of a new vehicle. I would highly recommend Ken and the Heritage Mazda team. More

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Great people and service here. Made the process easy and painless. I would definitely return for my 3rd car in a row...Hopefully many years from now. 🙂 Made the process easy and painless. I would definitely return for my 3rd car in a row...Hopefully many years from now. 🙂 More

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Very nice and great to work with during the whole process. Would recommend to anyone that goes there. process. Would recommend to anyone that goes there. More

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Was a pleasure dealing with Mazda of Bel Air. My salesman Ken Armend was easy to deal with. My new CX5 so far is a pleasure to drive. My salesman Ken Armend was easy to deal with. My new CX5 so far is a pleasure to drive. More

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Christian was great. He showed me all the features of the car and took me for a test drive. The process was very easy and transparent. Thanks Christian and Mazda. He showed me all the features of the car and took me for a test drive. The process was very easy and transparent. Thanks Christian and Mazda. More

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Heritage Mazda Bel Air made leasing my new CX-5 an easy and comfortable experience from start to finish. Everyone was incredibly friendly and welcoming, but Chris deserves special mention — he spent a lot and comfortable experience from start to finish. Everyone was incredibly friendly and welcoming, but Chris deserves special mention — he spent a lot of time with me late into the night during pickup, patiently answering every question, walking me through all the features, and making sure I was completely happy before I drove off. That kind of dedication really stood out. Justin was excellent throughout the process — responsive, straightforward, and low-pressure. When he couldn’t be there for pickup, Chris and Josh stepped up seamlessly. Cassandra in finance was fantastic too — knowledgeable, funny, and made everything crystal clear. I felt completely comfortable with the entire team. Justin even called the next day to congratulate me and thank me for trusting them, which was a nice personal touch. This was THE BEST dealership experiences I’ve had — professional, friendly, and genuinely caring. Highly recommend Heritage Mazda Bel Air! More

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Everyone was very accommodating and helpful to get me my first car. Chris was very energetic and supportive in helping me find my car and showing all the features. first car. Chris was very energetic and supportive in helping me find my car and showing all the features. More

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Ken is everything you want in a salesman. He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. The He’s got excellent listening ears. There were details that i expressed were important to me and it was like he already knew what i wanted/needed. There was literally no pressure to do anything at all. I came in with the plan of possibly driving out of there dealer with a new set of wheels. Ken made that possibility my reality. I’m almost a week into my driving experience and I could not be happier. The very next day after my purchase, Ken messaged me and asked how i liked the new whip. I told him; “i don’t like it… I love it” This 2026 Mazda 3 Turbo Premium Plus is the ultimate Dad-mobile and I could not be happier with my experience with Ken, and the entirety of the Mazda team that made this purchase possible. More

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Chris wasn't my originally assigned salesman. But the manager asked if I wanted to wait or have someone else help me. I said someone else would be fine. Thankfully I was assigned to Chris Holden. But the manager asked if I wanted to wait or have someone else help me. I said someone else would be fine. Thankfully I was assigned to Chris Holden. He was kind, patience, informative and very helpful throughout the entire process. Truthfully, he is the reason I decided to go ahead and purchase the vehicle. He made it a less stressful situation for me and I appreciate that. Wonderful experience! More

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This is the third vehicle we have purchased from Heritage Mazda of Belair. Each time we had excellent service. The Staff is friendly, knowledgeable and very accommodating. They listen to your needs of the Mazda of Belair. Each time we had excellent service. The Staff is friendly, knowledgeable and very accommodating. They listen to your needs of the vehicle you would like, as well as respecting your financial position. They work hard to sell you the vehicle in your price range. And are honest if they can’t make it work. If they don’t have the car you want on their lot or at another Heritage, they go outside to find the perfect car for you. Which is exactly what they did for us this time. Our Salesman Paul was extremely kind and patient. He went over every inch of the car and technology with me and invited me back if I have questions. Then called the next to thank us and ask if we had any questions. The Financial person was excellent. My only thing I wish is that we didn’t have to wait so long to get that final piece taken care of. In the end I highly recommend Heritage Mazda if Belair. More

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