Cassandra Foss | Page 4

Outstanding service all around, the entire team went far and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversatio and beyond my expectations. Christopher, Joshua and Cassandra were incredible, highly recommend working with this group. From the initial conversation to delivering the vehicle which I was about 100 miles away from. I can not thank this team enough for the all around service they provided, I’m astonished for what they pulled off to get this vehicle to me all in the same day. If this were a ten start scale I would ask for more stars to be provided to really give this team their respect. Thank you very much 🙏. More

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Your warranty certificate is worth less than toilet paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions paper. Your warranty certificate is worth less than toilet paper.They didn't help at all with the problem with my car; instead of offering solutions or ensuring customer satisfaction, they hid behind excuses. I think they need to take a lesson in hospitality. It's terrible that they give you a guarantee on paper but then don't take any action. More

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Everyone, especially Ken Arment, was very friendly and informative. Made the buying experience a pleasant one. informative. Made the buying experience a pleasant one. More

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The dealership is clean and well maintained. The team, particularly Chris Holder and Cassandra, met all of my needs and went above and beyond. Would recommend them to anyone in the market for a The team, particularly Chris Holder and Cassandra, met all of my needs and went above and beyond. Would recommend them to anyone in the market for a new or used car. More

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Ken was a great instructor on how to use the car. He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up wit He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up with me afterwards to say that I could contact him if I had any questions about the car. More

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We had a good experience, however it should not take 6. 5 hours to trade in a leased vehicle. We’ve been Mazda customers for almost 9 years and this was the longest wait time we’ve ever experienced. 5 hours to trade in a leased vehicle. We’ve been Mazda customers for almost 9 years and this was the longest wait time we’ve ever experienced. More

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Chris was very helpful and knowledgeable about the car we were purchasing. He kept us at ease as car buying can be stressful. were purchasing. He kept us at ease as car buying can be stressful. More

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This was my 3rd Mazda purchase from Heritage Mazda. Great group of people to work with. Professional in every way. I would definitely purchase a 4th Mazda from them! Great group of people to work with. Professional in every way. I would definitely purchase a 4th Mazda from them! More

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Steve, Josh and Cassie were very nice, very professional, very thorough and most of all, honest. Great experience! very thorough and most of all, honest. Great experience! More

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Everyone who helped was super nice and supportive with my first time buying my own car! first time buying my own car! More

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