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Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen | Page 11

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Cassie Allen

March 10, 2025

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Employee Rating

He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Mar 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 07, 2025

Dealership Rating
Employee Rating

Very personable and caring and thorough with explaining about different services and the time that it will take to have done More

by racheldabomb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

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Mar 10, 2025

Showcase Honda responded

We're pleased to hear our team was personable, caring, and thorough in explaining our services and timelines. Thank you for sharing your experience!

February 26, 2025

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Employee Rating

An awesome dealership I am really happy u had the opportunity to have taken out a car from that dealership More

by Melina Acosta Bernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Showcase Honda responded

Melina, thank you for your fantastic review! We're thrilled to hear you had a great experience with us. Enjoy your new car, and we look forward to seeing you again soon!

February 26, 2025

Dealership Rating
Employee Rating

Glad to have Cassie Allen as my service advisor. She always provides excellent customer service! More

by ecampill89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with Cassie. She truly embodies our commitment to excellent customer service. We appreciate your feedback and look forward to serving you again!

February 21, 2025

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Employee Rating

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor , Richard York

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Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 14, 2025

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Employee Rating

Have had constant issues with my "certified preowned" Honda civic. Paid $700 for "major service" in September 2024. 1 went to a different mechanic last week who believes showcase Honda did not actually More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 17, 2025

Showcase Honda responded

We take the quality of our work seriously and strive to ensure that every customer receives the service they expect. Please know that we are committed to resolving any discrepancies with the work completed. We’d like to invite you to reach out to Sean Hoopes, our Service Director, at 602-274-3800. He would be more than happy to discuss the specifics of your situation and review the details of your service.

February 12, 2025

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Employee Rating

Good service, smooth process, friendly staff, and great communication—highly recommend for a hassle-free experience! More

by subhambadhyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

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Feb 13, 2025

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a smooth experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

February 09, 2025

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Employee Rating

Very knowledgeable accommodating kudos to you Austin. Thank you and Honda for all your help More

by VGENTRY2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski, Jonathan Wilson , Andre Stokes

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Feb 10, 2025

Showcase Honda responded

Thank you! We're thrilled to hear about your positive experience with Austin and our team. Your kind words motivate us to keep providing the best service possible. We appreciate your support and look forward to assisting you again!

February 08, 2025

Dealership Rating
Employee Rating

I have always had great service at Showcase Honda. Casey has always been a great advisor. More

by GDG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron McDonald

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Feb 10, 2025

Showcase Honda responded

Thanks! We're thrilled to hear you consistently enjoy excellent service at Showcase Honda. Casey truly is a fantastic advisor, and we appreciate you recognizing their hard work. Your support means a lot to us!

January 29, 2025

Dealership Rating
Employee Rating

Prompt and courteous service. Service Advisors are knowledgeable and are good listeners. Put the customer first. More

by MDAY16
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

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Jan 31, 2025

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that our Service Advisors provided you with prompt and courteous support. Your satisfaction is our top priority, and we appreciate your recognition of our team's dedication to putting customers first. We look forward to serving you again!

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