Cassie Smith | Page 6
Internet Manager
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.
Read moreDealership Experience
22 yrs, 1 mo
57 Reviews
Write a Review57 Reviews of Cassie Smith
August 06, 2015
The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to Arlington Ford. I love my Escape and am happy with the follow up from Arlington Ford. More
Other Employees Tagged: John Guido, Jr., Jerry Hood , Justin Silva
November 26, 2014
great first car buying experience Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions about my new Ford Fusion. I am very happy with the overall customer service. The staff made buying my first car easy and comfortable. I would definitely recommend this dealership! More
Other Employees Tagged: John Guido, Jr.
September 29, 2014
2014 Ford Escape My boss got a great deal and loves the new company car. Justin provided great service and Cassie provided great customer service. Overall was a great My boss got a great deal and loves the new company car. Justin provided great service and Cassie provided great customer service. Overall was a great experience and the process was very quick. Will recommend to everyone!!!! More
Other Employees Tagged: Justin Silva
September 25, 2014
Simply the best, better than all the rest. I love doing business with Arlington Heights Ford. Rich Jacobson is our salesman who, over the years, has earned our trust and confidence. We, our s I love doing business with Arlington Heights Ford. Rich Jacobson is our salesman who, over the years, has earned our trust and confidence. We, our sons, and many friends all buy cars from Rich. My wife likes taking the cars in for maintenance because Jerry Hood and others treat her with the utmost courtesy and respect. The way they have treated my grandsons will ensure they will be AH Ford customers in the future. Personally, I wouldn't consider buying a car anywhere else. More
Other Employees Tagged: Rich Jacobsen, Jerry Hood , Steve Verhagen
August 15, 2014
Very Positive Car Buying Experience I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care I was extremely pleased with the purchasing experience and the service I've received from AHF. I felt my sales rep, Victor Martinez, really took care of my needs and I love my new Escape. Finance and service folks were also great. Will highly recommend them to others! More
Other Employees Tagged: Sam Vasco , Victor Martinez, Steve Verhagen
December 11, 2011
I recently purchased a car from Arlington Heights Ford I recently purchased a car from Arlington Heights Ford and the car buying experience was excellent!!! In my opinion, the staff at this Dealership dem I recently purchased a car from Arlington Heights Ford and the car buying experience was excellent!!! In my opinion, the staff at this Dealership demonstrates a commitment to a smooth, organized, and courteous car buying experience. To start… I began my research online and located a vehicle for sale at this dealership. I submitted an inquiry and received an almost immediate response from Cassie Smith, the dealership’s Internet Sales Coordinator. Cassie described the vehicle and scheduled an appointment for a test drive. When I arrived at the dealership for my test drive, I was greeted by Cassie who explained that she coordinates the dealership’s internet sales inquiries and appointments, but then assigns the customer to a sales person. She then introduced me to my salesman, Steve Ursin. Steve had everything ready for me, there was no time wasted. He had the keys ready for the car and stated he would bring the car to the showroom entrance for the test drive . Steve was great!! He was honest and up front and made the car buying experience at Arlington Heights Ford a true pleasure. Steve presented the quotes regarding my trade-in and car purchase price, as two separate numbers....unlike the all too often common practice of scribbling combined numbers on a piece of scratch paper in order to not completely reveal either actual number. Based on my experience, the staff at Arlington Heights Ford validate what is displayed and written on their printed material throughout the Dealership - #1 In What Matters Most!... Customer Satisfaction!! I've already told my family and friends about this dealership and plan to be back when I am ready to trade my wife's car in. More than worth the trip from Orland Park. More
Other Employees Tagged: Steve Ursin , Cassie Smith, Steve Ursin
January 06, 2011
They were very helpful. I had many questions about purchasing a car since it would be my first. But I spoke with Cassie and she helped me with the right car! I was very happy with all the people at th purchasing a car since it would be my first. But I spoke with Cassie and she helped me with the right car! I was very happy with all the people at this location as well. They we were nice and I loved the fact that I got a clean car upon my departure! More
Other Employees Tagged: Cassie Smith