Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith | Page 6

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
132 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

24 yrs, 1 mo

5.0

132 Reviews

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132 Reviews of Cassie Smith

November 30, 2024

Dealership Rating
Employee Rating

Nice smooth process, done most negotiations via email, good inventory, kept their promises, will recommend More

by andrey.petrov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Joe Anzelone, Joe Baez, Israel Gonzalez, Colton Hannemann, Brian Powell

Dec 03, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a nice smooth process with Arlington Heights Ford and appreciated the convenience of negotiating via email. It's great to know that our commitment to keeping promises and maintaining a good inventory met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

November 27, 2024

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Segundo carro k compro aquí con Jesús sanchez vengan aquí se lo recomiendo pregunte por el. More

by Oelvira821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez , Joe Anzelone

Dec 01, 2024

Arlington Heights Ford responded

Gracias por tu comentario. Estamos muy contentos de saber que has adquirido tu segundo carro en Arlington Heights Ford con Jesús Sanchez. Apreciamos tu recomendación y esperamos verte de nuevo en tu próxima visita. ¡Disfruta de tu nuevo vehículo! Sincerely, The Team at Arlington Heights Ford

November 22, 2024

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Just had the pleasure of buying a truck from Lonnie. He was fantastic and not pushy at all. I have just found my new favorite dealership. Go see Lonnie More

by Michele.bourdage
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Elliott Reichel, Teddy Dziedzic , Israel Gonzalez, Brian Powell

Nov 25, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience purchasing a truck from Lonnie at Arlington Heights Ford. We take pride in providing a relaxed and enjoyable atmosphere for our customers. We look forward to welcoming you back for your next visit! Sincerely, The Team at Arlington Heights Ford

November 19, 2024

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Jesus was amazing ! ! He was so helpful and pleasant to work with ! I would recommend anyone to go to this location .Everyone had great customer service! More

by xomaira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez

Nov 21, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience working with Jesus at Arlington Heights Ford. Our team strives to provide excellent customer service, and we appreciate your recommendation. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

November 14, 2024

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Employee Rating

The dealership treatment was very good. Lonnie Catanese very professional and very happy with his service. More

by mpkearney515
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Elliott Reichel , Joe Baez, Israel Gonzalez, Brian Powell

Nov 15, 2024

Arlington Heights Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Arlington Heights Ford, and that Lonnie provided you with such professional service. We value your feedback and look forward to welcoming you back in the future! Sincerely, The Team at Arlington Heights Ford

November 12, 2024

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I've bought 6 cars for Arlington Heights Ford. I only use Tony in service for all of my service needs. I would never go anywhere else . More

by ereichel25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jerry Hood, Jose Gutierrez, Elliott Reichel , Israel Gonzalez, Brian Powell, Anthony Wojciechowski

Nov 14, 2024

Arlington Heights Ford responded

Thank you so much for your loyalty and for sharing your positive experience with us! We're thrilled to hear that you've chosen Arlington Heights Ford for all your car purchases and that Tony has been a great support for your service needs. We truly appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

November 09, 2024

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Had a great experience with Colton and Joe at Arlington Heights Ford. Thank you to them at the rest of the team will definitely come back More

by Tflubas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Joe Anzelone, Israel Gonzalez, Colton Hannemann, Brian Powell

Nov 12, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Colton and Joe at Arlington Heights Ford. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Sincerely, The Team at Arlington Heights Ford

November 08, 2024

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I am a repeat customer and Elliott Reichel greeted me when I came in . Very knowledgeable and helped me get exactly what I wanted in a Truck as far as options and etc. This is my 4th Truck I have purchas More

by Animal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jose Gutierrez, Elliott Reichel , Israel Gonzalez, Brian Powell, Anthony Wojciechowski

Nov 12, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your loyalty as a repeat customer at Arlington Heights Ford. It's great to hear that Elliott provided such knowledgeable assistance in finding the right truck for you. We look forward to continuing to serve you in the future. Enjoy your new truck, and don't hesitate to share your experience with others! Sincerely, The Team at Arlington Heights Ford

October 31, 2024

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Bought a Ranger Raptor from Colton at Arlington Heights Ford. Him and his managers went out of their way to find one at another dealership and trade so I could get exactly what I wanted More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Israel Gonzalez, Colton Hannemann, Brian Powell

Nov 01, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Colton and the team at Arlington Heights Ford while purchasing your Ranger Raptor. It’s wonderful to know we could help you find exactly what you wanted. We appreciate your support and look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

October 30, 2024

Dealership Rating
Employee Rating

Lonnie was easy to deal with. He took good care of my concerns and answered all my questions quickly and clearly. He was a pleasure to deal with. I would highly recommend worki More

by Ibbuckhunter
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Steve Ursin, Jose Gutierrez, Elliott Reichel , Joe Baez, Israel Gonzalez, Brian Powell

Nov 01, 2024

Arlington Heights Ford responded

Thank you so much for your kind words! We are thrilled to hear that Lonnie provided you with exceptional service during your visit to Arlington Heights Ford. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, The Team at Arlington Heights Ford

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