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Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith | Page 7

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
132 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

24 yrs, 1 mo

5.0

132 Reviews

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132 Reviews of Cassie Smith

October 19, 2024

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This was a great experience! Very knowledgeable and honest. Highly recommend in all aspects. Thank you. More

by kinglori31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Israel Gonzalez, Colton Hannemann, Brian Powell

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Oct 22, 2024

Arlington Heights Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience at Arlington Heights Ford. Our team takes pride in providing knowledgeable and honest service, and your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

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Employee Rating

Arlington Ford helped so much with locating the car I wanted with the exact specifications. Even after a confusing start, Lonnie took over and really helped finalize my decision. Jose was great with comm More

by Ptbamvm
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Brian Powell

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Oct 22, 2024

Arlington Heights Ford responded

Thank you so much for your kind words and for choosing Arlington Heights Ford! We're thrilled to hear that Lonnie and Jose were able to assist you in finding the perfect vehicle with the specifications you wanted. Your satisfaction is our priority, and we're grateful for your feedback. We look forward to seeing you again and helping you with all your future automotive needs! Sincerely, The Team at Arlington Heights Ford

October 19, 2024

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Employee Rating

Many thanks to the seller Lonnie! !! He helped us buy a car very quickly, he is a great specialist in his field! More

by Michail
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Colton Hannemann, Brian Powell

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Oct 22, 2024

Arlington Heights Ford responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Lonnie at Arlington Heights Ford. It's wonderful to know he was able to assist you quickly and effectively with your car purchase. We appreciate your support and hope to see you again soon! Sincerely, The Team at Arlington Heights Ford

October 15, 2024

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Thank you to Colton at Arlington Heights Ford. Great coffee and great service will definitely come back More

by eric.behun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Joe Baez, Israel Gonzalez, Colton Hannemann, Brian Powell

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Oct 17, 2024

Arlington Heights Ford responded

Thank you, Eric! We're thrilled to hear that you enjoyed your experience at Arlington Heights Ford and appreciated Colton's service. We're always here with great coffee and ready to assist you again. Looking forward to welcoming you back! Sincerely, The Team at Arlington Heights Ford

October 12, 2024

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Colton did an awesome job with the transaction and explaining the vehicles options. I would recommend him to other customers in the future: More

by cgmathew900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Israel Gonzalez, Colton Hannemann, Brian Powell

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Oct 15, 2024

Arlington Heights Ford responded

Thank you so much for your wonderful review, Mathew! We're thrilled to hear that Colton provided you with excellent service and helped you understand the vehicle's options. Your recommendation means a lot to us at Arlington Heights Ford. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 12, 2024

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Our 2nd purchase with Lonnie catanese, great service, honest and he is an asset to your company! More

by Margsaz
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Brian Powell

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Oct 15, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We truly appreciate your continued trust in Arlington Heights Ford and Lonnie. It's fantastic to hear that you had a great experience during your second purchase. We look forward to serving you again in the future! Sincerely, The Team at Arlington Heights Ford

October 11, 2024

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Employee Rating

Thanks to Lonnie and Jose I’m driving out of here in my new Bronco!!! They made the process so easy and stress free! More

by Bethrubel
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Brian Powell

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Oct 14, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Lonnie and Jose made your experience so easy and stress-free while helping you drive away in your new Bronco. At Arlington Heights Ford, we strive to provide the best service possible, and your feedback means a lot to us. We look forward to seeing you again! Enjoy your new vehicle! Sincerely, The Team at Arlington Heights Ford

October 05, 2024

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Employee Rating

Lonnie Catanese made the purchase of our 2024 ford expedition max very easy and he is a great person to deal with as are all of the people at arlington heights ford. More

by jpjacob85
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Brian Powell

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Oct 08, 2024

Arlington Heights Ford responded

Thank you so much for your kind words! We truly appreciate your feedback about Lonnie and our team at Arlington Heights Ford. We're thrilled to hear that your purchase of the 2024 Ford Expedition Max was a smooth and enjoyable experience. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

October 05, 2024

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Employee Rating

I had the great pleasure to work with Lonnie Catanese. He was very accommodating and patient with the process! More

by Matt
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Brian Powell

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Oct 08, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience working with Lonnie at Arlington Heights Ford. Our team is dedicated to providing excellent service, and it’s fantastic to know that Lonnie made the process easy for you. We look forward to seeing you again in the future! Sincerely, The Team at Arlington Heights Ford

September 30, 2024

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Employee Rating

Colton was a super big help buying my new car. Very competent, able to answer all the questions I had and solve any minor problems. Never bought a car in such a short time. Couldn‘t have hope for More

by Buessfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez , Joe Baez, Israel Gonzalez, Colton Hannemann, Brian Powell

Report | Print
Oct 02, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that Colton provided you with outstanding assistance in purchasing your new car at Arlington Heights Ford. It's wonderful to know that he was able to address your questions and make the process quick and smooth for you. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, The Team at Arlington Heights Ford

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