Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith | Page 8

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
132 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

24 yrs, 1 mo

5.0

132 Reviews

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132 Reviews of Cassie Smith

September 28, 2024

Dealership Rating

Had a great experience buying my second vehicle with Lonnie Catanese. Made the buying experience smooth and effortless. More

by Sebastiangavina96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jose Gutierrez , Joe Baez, Israel Gonzalez, Brian Powell

Oct 01, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience buying your second vehicle at Arlington Heights Ford with Lonnie. It's our goal to make the buying process smooth and effortless for our customers. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

July 27, 2024

Dealership Rating
Employee Rating

I had a great experience with Arlington Heights Ford. I live in WV and found a Ford F250 Tremor on their website. I worked with Lonnie over the phone and worked out a deal. I drove over 8 hours to the de More

by Markivan78
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jose Gutierrez , Joe Anzelone, Joe Baez, Israel Gonzalez, Amanda Hamilton, Brian Powell, Dan Szwec

June 09, 2024

Dealership Rating
Employee Rating

Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More

by berealbeyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 08, 2024

Dealership Rating
Employee Rating

Great salesman, he was able to answer all my questions, found me a car that fit exactly what I wanted and got me out same day. More

by csaldivar20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Powell, Isaiah Romano

May 22, 2024

Dealership Rating
Employee Rating

We had a great experience with AH Ford. Lonnie is the best salesman you can work with. He is so helpful and makes the car buying process so easy! More

by Sarah.hampton8
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Jerry Hood, Jose Gutierrez, Teddy Dziedzic , Joe Anzelone, Joe Baez, Israel Gonzalez, Brian Powell, Dan Szwec

April 17, 2024

Dealership Rating
Employee Rating

Megusto. El servicio. Si lo recommend. Me. Ayudaron mucho. Si comprare otro carro. Aqui en un. Futuro More

by Robertobarrios
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Steve Ursin, Jose Gutierrez , Joe Anzelone, Joe Baez, Israel Gonzalez, Joe Siciliano

Apr 19, 2024

Arlington Heights Ford responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Arlington Heights Ford Team

March 21, 2024

Dealership Rating
Employee Rating

Made the experience seamless. Shows a lot of respect and humor along the way. Greatly recommend More

by Emil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ursin, Teddy Dziedzic , Israel Gonzalez

Mar 25, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Emil! We work hard to make sure our guests have an seamless experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

February 22, 2024

Dealership Rating
Employee Rating

Great service, extremely nice people and very professional. Hassle free. For sure highly recommended for sales and service More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese , Joe Baez, Israel Gonzalez

Feb 26, 2024

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business, Paul. Sincerely, The Arlington Heights Ford Team

February 14, 2024

Dealership Rating
Employee Rating

Lonnie Catanese was the best salesman I have dealt with in buying a car. He made the process fast and explained everything that needed to be and answered all my questions. I would recommend him to anyone n More

by Donnahood4
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Lonnie Catanese, Jerry Hood, Teddy Dziedzic , Amanda Hamilton, Brian Powell

Feb 16, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your purchasing experience, Donna! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

December 23, 2023

Dealership Rating
Employee Rating

The service was great. Lonnie was awesome and helped me to buy a car while I was out of town. I went to dealership, signed paperwork and now I can enjoy my new car. Thank y More

by Ooldinc
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Michael Rodriguez, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Ben McCarty

Dec 28, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Ooldinc! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

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