Cathie Badger | Page 11

simple and great Christine was a fantastic person to work with and not to mention gave me a great deal on my car. She made everything very simple for me and explained Christine was a fantastic person to work with and not to mention gave me a great deal on my car. She made everything very simple for me and explained thoroughly what I am to expect when it comes to leasing a car. More

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New car This was my first car purchase and they made it a great experience. I was taken care of and felt confident in my decision thanks to the staff. This was my first car purchase and they made it a great experience. I was taken care of and felt confident in my decision thanks to the staff. More

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Great! I had an awesome experience at Toyota Marin. There was no pressure to buy stuff I didn't want, and they had the exact truck they said they had. Everyt I had an awesome experience at Toyota Marin. There was no pressure to buy stuff I didn't want, and they had the exact truck they said they had. Everything was friendly, and straightforward. If you want a no hassle way to get a Toyota - give Ren at Toyota Marin a call. Its also worth mentioning they have a LOT of cars and truck there - so selection was not an issue either. More

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White Toyota Tundra TRD Pro there aren't enough words to fully describe the personalized service I received from Christine and Marin Toyota. 5 Star all the way I had purchased there aren't enough words to fully describe the personalized service I received from Christine and Marin Toyota. 5 Star all the way I had purchased a Tundra TRD from San Luis Obispo Toyota in Late June 2015 few months later was involved in a highway speed collision that totaled the new truck. The truck I wanted originally was a white Tundra TRD PRO but when I found a Pro it was way outside my price budget. Weeks after the accident I was searching for a new truck, this was now in September. I used Auto Trader and couldn't believe my luck ...there was a Tundra Pro exactly what I wanted ... and it looked like I could afford it too! I could hardly believe it!,,, I emailed Marin that morning and Christine was the sales person that asked me to call. When I did ... she asked how she could help me, I responded saying "you can put that Tundra TRD Pro in my driveway...little did I know .... So after a flurry of text messages and phone calls often times finding Christine helping others ... and several emails all of which this type of purchasing was new to me .. to make a major purchase of this type sight unseen untest driven. well after looking at my application which was fine and Christine working hard to get the Pro for me I just didn't see it happening the financing was just outside my range...depressed and disappointed I resolved myself that it wasn't meant to be and went to bed that night thinking that some other guy or gal would own it by morning. I pushed it out of my mind... then Saturday morning I got a call from Lana I believe in the finance dept. who then explained that the truck was still there and Christine had explained my desire to own it she then began to tell me that I was in good standing credit wise and would work with me as best as she could and she turned me over to Cathie. Holy Cow!! seriously? Christine wasn't due to arrive until 9 so I waited after what seemed like forever I got the words from Christine and Cathie I was approved !!!! if I could have done a happy dance I would have. I know the crew there worked hard to make my dream ownership a reality. Now the trouble of getting it to me .... I live in Paso Robles a good 3-4hrs away this was noon Saturday now and I was visualizing this massive hurtle now it wasn't mine till I signed. Options I have my friend or sister drive me up I drive down which would have been stretching my physical limits due to the car accident I was still hurting and on pain meds... Christine offered to come and get me Wow really? but the pain and meds where still an issue. Now remember when I said to Christine initially that she could put the Tundra Pro in my drive way? well she did and at 915 Saturday night it drove up the road and into my driveway by 930 I signed all the papers and text Christine that I was extremely happy.... Christine and crew managed to have my beautiful Tundra Pro delivered to me. When I tell people this they are surprised cant believe that a dealership would go to that length .... truthfully I am equally surprised but having dealt with Christine and Cathie even the drivers who brought the truck to me I can see that they all worked hard for me and I am blessed to have been fortunate enough to have people working for my success. if I had a regret it is that I did not meet Christine in person. dealing over emails texts and phone calls does seem all to impersonally .... but I never got that feeling dealing with Christine ever!. I feel like I have a friendship with Christine even today I get a text ever so often from her asking me how is my daughter how I am doing in recovery from the accident and ok course how I like my Tundra TRD Pro. I really cant say enough about Christine her personality is awesome! when my daughter goes to buy her first car, I only hope that Christine or some one like her, handles the process for my daughter. sincerely Todd Bruce More

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Sales dept. Alex Andrade was there every step of the way. Alex Andrade my sales person was great. Car purchasethe Cathy in finace was so professional. She was working after hours too. Bright and sharp. Alex Andrade my sales person was great. Car purchasethe Cathy in finace was so professional. She was working after hours too. Bright and sharp. Like my car More

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totally amazing...could not be happier with my experience! keith ural completely shatters the stereotype of the nightmarish experiences many consumers expect to have to deal with when shopping for a vehicle. h keith ural completely shatters the stereotype of the nightmarish experiences many consumers expect to have to deal with when shopping for a vehicle. his help, patience, expertise and attention to detail are, in my experience, without equal. i am so happy...and so fortunate...to have made marin toyota my first stop in hunting for a car that would fit my needs and budget...and how fortuitous it was to have ended up with keith as my sales representative. both my wife and my stepdaughter are considering the purchase of new vehicles right now...and i am going to personally see to it that first...they meet and discuss their car needs with keith. word of mouth, in my opinion, is the most powerful sales tool that exists...and my words to my family and friends will absolutely be to meet and talk with keith ural. thank you, thank you, thank you for the great job, keith...and the help putting me in the driver's seat of such a fantastic car! sincerely, h. david ross More

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Doreen Tan, saleswoman My wife and I were greatly impressed by Doreen's knowledge of the car we wanted and of al the features available to us. We had plenty of questions, a My wife and I were greatly impressed by Doreen's knowledge of the car we wanted and of al the features available to us. We had plenty of questions, and she answered them all with ease and demonstrating detailed knowledge of each subject. We wanted a fully loaded car, and Doreen carefully reviewed for us how each feature operated. She pointed out many features with which we were unfamilia,r, and carefully showed us how each operated. Doreen repeatedly encouraged us to call or visit her for tfurther information, even after we found and purchased the car we desired. Her pleasant, personality, intelligence, and low pressure attitude made our buying experience an enjoyable occasion. More

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Keith Ural and Team Rock! My husband and I went to this dealership because they are part of the Costco Auto Sales Program and we were looking to see what they had to offer. The My husband and I went to this dealership because they are part of the Costco Auto Sales Program and we were looking to see what they had to offer. The Toyota Marin dealership is 100+ miles from where we live but it was SO worth the drive here. Keith Ural was our sales rep and made the new car buying process painless and easy. He immediately made us feel welcome, was very accommodating, patient, answered all our questions (we had a lot), and was very knowledgeable about Toyota vehicles. We very much appreciated the fact that their normal business hours go into the evening--they are open till 9pm, which is NOT a car dealer norm. Here is how this place rolls: NO sales gimmicks; NO fuss; NO pushy sales people; NO haggling over price; if they don't have what you are looking for on their lot, they will find what you want; everyone was very pleasant; accommodating and GENUINELY nice people! We had such a positive experience with Keith and the team, we will be going back in a couple of months to buy a new Toyota Tacoma truck. This was by far the BEST auto buying experience we have ever had! Keith and the Toyota Marin team rock! More

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Go See Paul at Toyota Marin! I had not purchased a car in over a decade so I was nervous about going through the whole process of buying a new car. I had done a lot of research a I had not purchased a car in over a decade so I was nervous about going through the whole process of buying a new car. I had done a lot of research and knew that Toyota Marin had the car I was looking for, as well as the best price I had seen. When I walked in Paul Phillips greeted me and immediately made my daughter and I feel welcome. I told him what I was interested in, a new 2015 Rav4, and he showed me some great options. He explained between the different models of Rav4 and was patient and well spoken when answering all of our questions. He didn't waste any of our time trying to sell us something we didn't want and he made sure we got exactly what we did want. There was no haggling over the price and he and the dealership were fantastic in offering several options regarding financing. The only downside was the length of time it took from walking in the door to driving away in our new car...almost 4 hours! I'm not sure that can be avoided, and Paul certainly did everything he could to speed our experience along. Paul was personable, really nice, knew what he was talking about, and a real pleasure to work with. If you are even thinking about buying a new car, go and talk to Paul and he'll make sure that you have a great experience. More

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Helpful and knowledgeable salesmen Gian Voglino made my customer service experience very pleasant. He knew what he was talking about and answered all questions we asked him. He made us Gian Voglino made my customer service experience very pleasant. He knew what he was talking about and answered all questions we asked him. He made us trust in Toyota Marin one more time. More

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