Caylie Salazar

Always bring my Jeep here for maintenance - in and out fast- great communication from Advisor and techs always make sure the check fluids ( can't remember the guys name but he is the older guy - fast- great communication from Advisor and techs always make sure the check fluids ( can't remember the guys name but he is the older guy - More

by beadmamastore Verified Customer Verified Customer

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I love you guys You take very good care of me Every time I show up I show up More

by chichep55 Verified Customer Verified Customer

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This particular employee is great, caring, efficient, she don’t procrastinate with service rendered. Love dealing with her. You must give her prints all the above. A promotion is honorable. don’t procrastinate with service rendered. Love dealing with her. You must give her prints all the above. A promotion is honorable. More

by sabrinahudson Verified Customer Verified Customer

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Caylie is the best service advisor I have dealt with in the express lane. Always courteous and professional. She always tries her best to get your car completed in the fastest time. the express lane. Always courteous and professional. She always tries her best to get your car completed in the fastest time. More

by NMAROUN Verified Customer Verified Customer

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She's always attentive Takes good care of the customers Pays attention to detail with each service Pays attention to detail with each service More

by GASIGMA3 Verified Customer Verified Customer

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I'm not confident my tires are rotated because I let them know to look at my slow leak in the front passenger side tire and it still seems to have a very slow leak. Besides that, I asked for the computer to know to look at my slow leak in the front passenger side tire and it still seems to have a very slow leak. Besides that, I asked for the computer to be resest but that didn't happen because the oil change alert message is still showing. More

by david.leach0 Verified Customer Verified Customer

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I went for an oil change, tire rotation, and alignment, but the alignment was done wrong and I had to go back. I bought a hose and asked the mechanic to confirm if it would work, and he said yes, but they but the alignment was done wrong and I had to go back. I bought a hose and asked the mechanic to confirm if it would work, and he said yes, but they left the bolts loose because I preferred to install it myself at home. More

by Ana Maria Rodriguez Verified Customer Verified Customer

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Very well staffed body shop, girls have kept me informed . The finished paint work is exceptional and finish meet my expectations! Only negative was a 2 week widow to complete turned into 6 weeks! . The finished paint work is exceptional and finish meet my expectations! Only negative was a 2 week widow to complete turned into 6 weeks! More

by Joe@axssales.com Verified Customer Verified Customer

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At Hollywood Chrysler jeep the customer service is perfect. Every moment there's some one came to assist by aking you some questions regarding your visit... perfect. Every moment there's some one came to assist by aking you some questions regarding your visit... More

by Leonard Antoine Verified Customer Verified Customer

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Reached out for 3 weeks to receive copies of my vehicle service history and got an answering service insisting nobody at the actual dealership could answer my call. I was told a supervisor would call me ba service history and got an answering service insisting nobody at the actual dealership could answer my call. I was told a supervisor would call me back and never did. I set up an oil change appointment to retrieve this info since it's the only way to get someone to speak to you. My appointment was for 8am and upon arrival they told me to wait in line and that the appointment time is for when to arrive and not when your service will start. They do not offer courtesy vehicles or rentals but said my car might not be done for 10 hours (something that should take an hour max). Quite frankly the worst customer service I've ever dealt with. My lease is up in May 2026 and I will not be purchasing the car or leasing another vehicle with jeep given how difficult this is to deal with. More

by annawahl Verified Customer Verified Customer

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