Cedric Butler | Page 11

Salesman was great. General sales manager told we had wait for accessories that do not exist for the vehicle after sale. Won't honor statement wait for accessories that do not exist for the vehicle after sale. Won't honor statement More

by wrtsocal Verified Customer Verified Customer

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Professional and patience with answering any questions I may not have understood. My overall experience was amazing. I will most definitely be telling my friends about this dealership. may not have understood. My overall experience was amazing. I will most definitely be telling my friends about this dealership. More

by alsboo Verified Customer Verified Customer

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Nice professional, trying to help in explaining everything about my car , have the answers to my questions about the deal and services. Treated with professional attitude, Definitely I will recomm everything about my car , have the answers to my questions about the deal and services. Treated with professional attitude, Definitely I will recommend friends to visit and ask for his help . More

by jemilazein Verified Customer Verified Customer

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Department of service, I had the worst experience ever with Kathy Nguyen and Donnie Ellis. Treatment very bad , no respect even to answer my question , ambush me like I have no clue about the issue that with Kathy Nguyen and Donnie Ellis. Treatment very bad , no respect even to answer my question , ambush me like I have no clue about the issue that I have with my car. And waiting time ridiculous, they promised to call and let me know what’s going on with my car. Nobody called to let me know when I can pick up my car or even what’s the problem. Unprofessional rude and no respect to customer. This is my experience with service department. More

by jemilazein Verified Customer Verified Customer

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Very Smooth We went in to purchase a pre-owned 2017 G80. Met Sheikh, he was very knowledgeable, and helped us find the perfect car for us. We went in to purchase a pre-owned 2017 G80. Met Sheikh, he was very knowledgeable, and helped us find the perfect car for us. More

by tc.cormier Verified Customer Verified Customer

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My overall experience at this dealership has been excellent! I purchased my first car here in 2019. Esvin Orosco was easy to work with, straight forward, and made the whole process smooth. He was ver excellent! I purchased my first car here in 2019. Esvin Orosco was easy to work with, straight forward, and made the whole process smooth. He was very patient and didn't make me feel pressured into making a purchase. He gave me time to think about it and after going to other dealerships, I eventually came back to do the deal with Esvin because of his professional demeanor and willingness to work with me to get a fair price. I also serviced the car at this dealership and my experience with the service department was amazing. Jack Kim and Enrique Almazan really took care of me every time I was there. I purchased another car at this dealership this year (2020) with Esvin and the experience was just as good as my first purchase. I definitely recommend this dealership for both purchase and service. More

by roktboy310 Verified Customer Verified Customer

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Great Dealership and Sales Staff Great experience! Mike and Cedric went the extra mile in helping me find the vehicle I was looking for. Efficient process. Offered a fair price whi Great experience! Mike and Cedric went the extra mile in helping me find the vehicle I was looking for. Efficient process. Offered a fair price which eliminated the haggling other dealerships often require. Mike made an extra effort to come in on a day off to help close the deal. Other Genesis dealers could learn from how these folks do business. More

by d11bg Verified Customer Verified Customer

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My experience at South Bay Hyundai dealership was amazing. The facility was clean, the employees were helpful, polite, and practiced social distancing. I definitely recommend. amazing. The facility was clean, the employees were helpful, polite, and practiced social distancing. I definitely recommend. More

by rbn.artistry Verified Customer Verified Customer

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Simple car buying My salesman Jermaine was incredible and very patient he made sure I understood each step of this car buying experience thank you so much Mr Johnson My salesman Jermaine was incredible and very patient he made sure I understood each step of this car buying experience thank you so much Mr Johnson. More

by lakishaedmonson Verified Customer Verified Customer

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never return call back Cedric Butler I left over 5 message for David in Fiance department, and also send message online to Cedric Butler there GM regrinding my issue, but no one seem to c I left over 5 message for David in Fiance department, and also send message online to Cedric Butler there GM regrinding my issue, but no one seem to care to call me back and fix the problem that they create to begin with. I am ready to filling legal complaint with state and city also with USA Hyundai. Please be very careful when you are buying car from this dealership, they will add product and service contract for $3999 with letting you know and when you call them, they will blame you for not reading. There finance guy David will trick you into sign things that you never ask for. He is not a honest person, I talk to David ones on the phone and after i told him what he did he never return my calls, i left over 5 message for David. He know he trick me into signing something that i didn't ask. Please Please be very careful and if you bought your car recently please check your contact, because you be surprise you got something that you did not ask for. More

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