Celestine Lovence | Page 8

Excellent service from sales person: MRr. Celestine Lovence I issued an excellent rating because of the courteous and professional service extended to me and my husband by Mr. Celestine Lovence. He was knowled I issued an excellent rating because of the courteous and professional service extended to me and my husband by Mr. Celestine Lovence. He was knowledgeable but not at all overbearing. It was a pleasure to do business with him. More

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Excellent Customer Service Everyone worked over and above to provide excellent customer service. Every step of the way made the purchasing process very easy at a very fair pri Everyone worked over and above to provide excellent customer service. Every step of the way made the purchasing process very easy at a very fair price. The entire team truly places customer first. Very happy with my new 2018 GLC. I recommend this dealership to everyone. More

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Great experience with wonderful salesman. My husband and I both own Mercedes for years and the last 20 years we have worked with Lovence with great success. He is great! My husband and I both own Mercedes for years and the last 20 years we have worked with Lovence with great success. He is great! More

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Awesome experience This is our fourth Mercedes-Benz from Mercedes of Silver Spring dealership. Our sales consultant, Celestine Lovence, has been terrific and has made e This is our fourth Mercedes-Benz from Mercedes of Silver Spring dealership. Our sales consultant, Celestine Lovence, has been terrific and has made each experience easy and enjoyable. He has always continued to assist us with any of our needs long after our purchases, which encourages us to return to the dealership, and yo our salesman in particular, to purchase our next vehicle. More

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Purchasing mercedes benz ml 350 Very Positive Experience!!! Mr. Lovence is a very professional sales consultant. His knowledge of the dealership products made me feel completely com Very Positive Experience!!! Mr. Lovence is a very professional sales consultant. His knowledge of the dealership products made me feel completely comfortable in making the appropriate choice for me. Thanks again Mr. Lovence More

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Awesome Buying Experience I am a repeat customer. Lovence's customer service is unmatched. He strives to pair the right car for the customer. Lovence goes above and beyond t I am a repeat customer. Lovence's customer service is unmatched. He strives to pair the right car for the customer. Lovence goes above and beyond to make the experience stress free and easy. What is most unique about Lovence's approach to the sales process is that he treats you as a personal friend and cultivates a relationship with you. Communication with Lovence doesn't end at the close of the deal. He is always available for you and no question or issue is too minor for him. He wants to hear from you and help you get to know your vehicle. I wouldn't buy a Mercedes from anyone else! More

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Professional Service I am a repeat customer. The Dealership customers service has been a significant part of my loyalty. However, Lovence’s level of customer service is un I am a repeat customer. The Dealership customers service has been a significant part of my loyalty. However, Lovence’s level of customer service is unmatched and appreciated. He is service oriented, friendly, considerate and attentive to my automotive needs not desires. My family and I appreciate the sales honesty. Thank You Lovence! More

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Easy Lease Exchange From my initial phone call with Jay I could tell this was going to be a great experience! My salesman Lovence was on top of his game when we arrived t From my initial phone call with Jay I could tell this was going to be a great experience! My salesman Lovence was on top of his game when we arrived the vehicle was ready for my test drive, he thoroughly explained the features and made sure I was happy with the color and style of my vehicle. Finance was quick and funny. They made the whole lease exchange process easy and enjoyable. I will be back and would easily recommended anyone else to go to them. More

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Excellent experience with Lovence!! This is my second consecutive lease purchase from Lovence at MB of Silver Spring. I've dealt with many car sales representative; however, none compare This is my second consecutive lease purchase from Lovence at MB of Silver Spring. I've dealt with many car sales representative; however, none compare to Lovence. Not only did he work out excellent deals each time for me, but he also made sure I got the exact car that I want. Lovence always demonstrates exemplary customer service, the highest degree of respect and professionalism. He is very considerate, patient and knowledgeable about the vehicle and different options. More

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Repeat customer X 3 Purchasing my 3rd vehicle from Mercedes Benz of Silver Spring was a piece of cake. My finance person Dorit was able to secure excellent financing prio Purchasing my 3rd vehicle from Mercedes Benz of Silver Spring was a piece of cake. My finance person Dorit was able to secure excellent financing prior to me arriving and after I completed the appplication online. Of course because of the excellent service I’ve always received from Lovence he will always be my sales person of choice. They both make this experience such a pleasure. Chris Costlow you have another vehicle coming your way for your excellent service. More

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