"First-Rate Buying Experience. "
I knew I wanted to buy/lease a new 2019 luxury sedan. My research led me to three of the leading luxury automakers. My final stop was Mercedes-Benz of Silver Spring (MBSS), and after meeting Chevist Mitchell, Sales and Leasing Consultant, first impressions were lasting impressions. He welcomed me as if I was family; personable, patient, and professional and what I respected most, there was no pressure. His vast overall knowledge is impressive. I visited the dealership on three occasions, and every time, Chevist met me with the same enthusiasm.
Finding the right car was a cinch for MBSS. Originally, I wanted to look at the C 300. However, during my visit I was introduced to Khalil Nuri, one of their Sales Manager's. After a brief discussion about my needs, he suggested I sit in the new 2019 A-Class Premium Small Sedan. Immediately, I knew the the size was perfect and after a test drive, I decided this was the car for me.
Thanks to MBSS and their exemplary team of professionals, my entire car buying experience was first-rate. If you’re looking for a new Mercedes and want an awesome experience, I highly suggest you contact Mr. Chevist Mitchell, Mercedes-Benz of Silver Spring. You won’t regret it!
My wife and I love this MB GLA 250 car. This is our second car after trading the first one. We really enjoyed riding Mercedes Benz cars for our work and pleasure. Thank you.
"Smooth transition to new lease"
I have a good experience in working with the sales and finance team. They are very helpful in answering my questions and completed the paperwork of my new lease. I would like to special thank to Celestine who helps with a smooth process during my visit.
"Fantastic Experience "
I highly recommend this dealership.Very professional.Great customer service from Bijan.I could not have asked for a better experience.Fantastic experience with Bijan.He was very helpful.
This has been the best shopping experience I have had! Charlie was very attentive without being pushy. His goal was to ensure that I was comfortable and understood all the upgrades the A220 had. He ensured that every box was checked, and that I left with the best car deal as possible. When my lease is up I will purchase again from Charlie. Jay was great at getting the numbers right. And Dorit was amazing at helping me secure the best finance option thru Mercedes. the team was amazing see you all in 4 years.
"Enjoyable experience "
I have been a customer since 2013. The sales and service departments are the best. I am always treated with kindness and respect. I highly recommend this dealership
Ty made this transaction convenient for me and was highly responsive to my requests! He was very pleasant to work with and made my experience memorable!
would recommend you stay away; bait and switch, shady tactics used here; worked with numerous employees and all of them were pretty bad; look elsewhere when wanting to buy a vehicle
Second time at this dealership, same wonderful experience. Jay the manager was very professional and flexible and he hooked us up with a great sales associate, Rod Durden who made sure that our vehicle transaction was flawless. We live in VA, but will always go the extra mile for great customer service. Thank you!!!
"Great Customer Service"
- Ms. I Love My SUV
"Great Customer Service" is an understatement. My sales consultant Rod Durden made my car buying experience excellent. He was kind, knowledgeable and patient. I was very pleased with his professionalism so much so that this is my second car that I purchased with him. After purchasing my car he has called and emailed me to make sure that I am pleased with my purchase. I highly recommend Mercedes-Benz of Silver Spring based on my interaction with Rod Durden, Jay Son, Dorit Figueroa, and Khalil Nun.