Cesar Tereso | Page 69

Flat tire I had a flat tire I called my service adviser And he was very helpful he had opening and took me in .It was a great experience as always with Caesar . I had a flat tire I called my service adviser And he was very helpful he had opening and took me in .It was a great experience as always with Caesar . More

by sylmuhi63 Verified Customer Verified Customer

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Service Not pleased with cost repeat service not necessary but did give credit for part but not labor I was not pleased with additional cost if parking lig Not pleased with cost repeat service not necessary but did give credit for part but not labor I was not pleased with additional cost if parking light More

by Beverley76 Verified Customer Verified Customer

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Loaner car program not what it is supposed to be I have had to return my car 2 x and while the technicians and flow of the center is top notch, the loaner cars have both times been much less than wha I have had to return my car 2 x and while the technicians and flow of the center is top notch, the loaner cars have both times been much less than what I own. The issues were factory issues and I made appointments for drop off and expected I would have a loaner in the same class and not 3 levels below like I have been offered More

by bradbucci Verified Customer Verified Customer

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The best! After moving from CA and looking for closest BMW I came upon Ferman. From minute I walked in until I left they were kind, polite and informative! I’ After moving from CA and looking for closest BMW I came upon Ferman. From minute I walked in until I left they were kind, polite and informative! I’ll be back for more service in future and to upgrade my car next year! More

by suzlv Verified Customer Verified Customer

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Great service Cesar my rep was excellent and explained what was wrong with my vehicle. Got a loaner as parts needed to be ordered. No issues.and car runs great Cesar my rep was excellent and explained what was wrong with my vehicle. Got a loaner as parts needed to be ordered. No issues.and car runs great More

by BA Verified Customer Verified Customer

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Service Cesar is very professional and always keeps me update on status of car. Kenneth was my salesperson and was AMAZING as well. I live in St Pete and was Cesar is very professional and always keeps me update on status of car. Kenneth was my salesperson and was AMAZING as well. I live in St Pete and was at Bert Smith and ended up buying at Palm Harbor and Kenny was a main reason for that. More

by hmelendez55 Verified Customer Verified Customer

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Great service Cesar is always awesome Met Mary from sales, she helped me with my x4 discovering all the hidden gems from my car. Even thou I wasn’t on the market Cesar is always awesome Met Mary from sales, she helped me with my x4 discovering all the hidden gems from my car. Even thou I wasn’t on the market for a car she went above and beyond More

by info59 Verified Customer Verified Customer

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Great Service Cesar and Jimmie both did a great job getting my car back on the road. Although there was an unexpected parts delay due to the holiday, they kept me Cesar and Jimmie both did a great job getting my car back on the road. Although there was an unexpected parts delay due to the holiday, they kept me rolling in a New X4Sport with ice cold air! Thanks Derick More

by dkhan01 Verified Customer Verified Customer

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Efficient and great attitude Great first impression in terms of attitude while efficiently doing the service work. Service agent followed up nicely to make sure I was pleased with Great first impression in terms of attitude while efficiently doing the service work. Service agent followed up nicely to make sure I was pleased with the work. More

by RCR Verified Customer Verified Customer

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Oil service and fix an annoying rattle. Service made sure that I was continuously appraised of the work being done on my car. Very knowledgeable, courteous and helpful from start to finish. Service made sure that I was continuously appraised of the work being done on my car. Very knowledgeable, courteous and helpful from start to finish. More

by GALBREATH.CHUCK Verified Customer Verified Customer

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