Cesar Tereso
Cesar Tereso at Ferman BMW

Cesar Tereso | Page 88

Service Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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4.7
885 Reviews
4.7

885 Reviews

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885 Reviews of Cesar Tereso

April 10, 2018

Dealership Rating
Employee Rating

Outstanding! Cesar was extremely helpful with my repair appointment and kept me up to date on the status. My husband and I were very pleased with the service depar More

by MAEDWARDS111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2018

Ferman BMW responded

Hi Maedwards111, We are so thrilled to hear you and your husband were very pleased with Cesar and our Service Department. Thank you for sharing your positive experience with us! We are here anytime you need help. We look forward to having the opportunity to work with you again in the future!

April 09, 2018

Dealership Rating
Employee Rating

Best place to buy car one of my favorite places to buy a car, that's why I'm already buying 3 cars. All workers are attentive and cordial and help you in everything so you More

by WILGER_SATIPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Wolf , Tomas Hernandez

Apr 10, 2018

Ferman BMW responded

Thank you for the fantastic five-star review! We appreciate that you chose us as your dealership, and that we have become your favorite place to purchase your cars. We will make sure to thank Alex, Cesar, and Tomas for their work, and look forward to working with you again in the future.

April 09, 2018

Dealership Rating
Employee Rating

Outstanding Cesar is a incredible guy. He stays in touch and updates as often as he can. I would recommend anyone to Ferman service. Cesar is the bomb!!! More

by hadlockmikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2018

Ferman BMW responded

Thank you for sharing your five-star review! We love hearing that Cesar made a positive difference in your service experience, and will make sure to let him know. Please let us know if you need anything further!

April 09, 2018

Dealership Rating
Employee Rating

A/C check Checked system for any a/c faults. A/C had one occasion that it did not operate at all...no signs of life; however, worked fine after that. System c More

by RDSMITH90
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 10, 2018

Ferman BMW responded

Thank you for sharing your feedback. We're happy to hear Cesar and the team were able to address your vehicle's issues. We sincerely appreciate the feedback and we look forward to seeing you again.

April 09, 2018

Dealership Rating
Employee Rating

Positive Experience Professional service, comfortable amenities for waiting (including plenty of space to work remotely), and good work with a good result. That sums up More

by The Senator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2018

Ferman BMW responded

Thanks so much for the excellent service. We're happy to hear you enjoyed our amenities and that you're satisfied with the service you received. We value your business and look forward to your next visit.

April 09, 2018

Dealership Rating
Employee Rating

Great service The shop was clean the service advisor kept me well informed during my stay. They were knowledgeable and helped me get my car fixed. I More

by Sbudhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven budhu

Apr 10, 2018

Ferman BMW responded

Thank you for the great feedback. We're happy to hear you enjoyed our facility and found our team to be knowledgeable. We appreciate the five stars and hope to work with you again in the future!

April 01, 2018

Dealership Rating
Employee Rating

Excellent customer service! We just purchased a 2015 X5 certified preowned SUV from Gary Mack and had a terrific experience. They were very willing to work with us on the price a More

by BMWDrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Mack

March 30, 2018

Dealership Rating
Employee Rating

Car maintenance We had a great experience at Ferman today. Our service rep, Cesar was the best. All staff was extremely friendly and the dealership is very well kept More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2018

Dealership Rating
Employee Rating

first class in every respect I visited this dealership while visiting from Tennessee and they made me wish I lived in Florida just to experience their service. The nicest car deal More

by Mark Schaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2018

Dealership Rating
Employee Rating

Great Received excellent service today March 30 from Cesar Tereso... He is a assets to ur dealerships... I would definitely recommend this Ferman BMW of Pa More

by Brooklyn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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