Cesar Tereso | Page 80

Awesome When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two we When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two weeks I noticed oil spots under the car. I talked with Mr. Cesar and the next day my car was in for repair. Awesome service. I would recommend Ferman BMW in Palm Harbor FL , to anyone. More

by NYBOYS6101 Verified Customer Verified Customer

Report | Print

great service; great customer service; great facility. From arrival to departure a class act! Cesar was very good. Informative and polite and just plain nice. The coffee is also an incentive. Love the From arrival to departure a class act! Cesar was very good. Informative and polite and just plain nice. The coffee is also an incentive. Love the coffee maker. More

by rainer41 Verified Customer Verified Customer

Report | Print

Cesar gets it done. Ferman is a big company and their BMW dealer has a lot of employees and service advisors. It is in these kinds of situations where it's often hard to Ferman is a big company and their BMW dealer has a lot of employees and service advisors. It is in these kinds of situations where it's often hard to find personalized attention. Fortunately, Cesar puts that concern to rest: he is responsive, candid, and empathetic. Most importantly, he takes pride in doing things right. More

by KENYONWEISS Verified Customer Verified Customer

Report | Print

Fast and easy Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. More

by BONNIE20 Verified Customer Verified Customer

Report | Print

Went for diagnosis and returned a few days later for install Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit was stellar. It was. More

by jrisk Verified Customer Verified Customer

Report | Print

Caesar is great I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You n I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You never want to come in for service but he makes it painless More

by johnwalsh2648 Verified Customer Verified Customer

Report | Print

Excellent service Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in th Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in the future More

by PHYTSI Verified Customer Verified Customer

Report | Print

Another excellent visit We were helped almost immediately upon arrival, barely enough time to grab a coffee, Cesar did a great job, letting us know the how much and when read We were helped almost immediately upon arrival, barely enough time to grab a coffee, Cesar did a great job, letting us know the how much and when ready details. Service performed on time. More

by REYNALDCFELDT Verified Customer Verified Customer

Report | Print

Recall From entry to exit of your facility, the experience was handled by your personnel with professionalism - the four or five people I had contact with we From entry to exit of your facility, the experience was handled by your personnel with professionalism - the four or five people I had contact with were a credit to the operation - a special highlight was Casar, his friendly manner changed the time there from a task which needed to be done to a pleasurable morning - your physical facility is second to none - I have described it as being like a five star hotel - good job More

by thearm99 Verified Customer Verified Customer

Report | Print

Cesar is the best! Cesar always gets my problem solved in a timely fashion. Keeps me updated every step of the way. I will definitely be back requesting Cesar every time Cesar always gets my problem solved in a timely fashion. Keeps me updated every step of the way. I will definitely be back requesting Cesar every time! More

by mward1116 Verified Customer Verified Customer

Report | Print