Cesar Tereso | Page 80

Cesar kept me in the loop and provided exceptional service Cesar texted me when there was an update on service my car needed. He got my car in for service very quickly and had everything ready for when I arriv Cesar texted me when there was an update on service my car needed. He got my car in for service very quickly and had everything ready for when I arrived to pick my car up. He went above and beyond to provide exceptional customer service! More

by Ktrump95 Verified Customer Verified Customer

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Excellent Service Great experience having my BMW serviced at Ferman BMW. Cesar provided excellent customer service, efficiency, and professionalism. Would recommend to Great experience having my BMW serviced at Ferman BMW. Cesar provided excellent customer service, efficiency, and professionalism. Would recommend to family and friends. Will continue to have my vehicle serviced at Ferman. More

by jp19 Verified Customer Verified Customer

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World Class Experience I come to this dealership to get all my service needs taken care of. Whether it be big or small, I trust them working on my vehicle. They always welco I come to this dealership to get all my service needs taken care of. Whether it be big or small, I trust them working on my vehicle. They always welcome me out of my car and treat me with the utmost respect. My particular service advisor is Cesar and he goes above and beyond for my needs. He builds a relationship with his clients which makes us only want to work with him. The way the service advisors and techs do their business you can blatantly tell that this dealership cares about their customers and we are their #1 priority. I live about 50 miles away from this dealership and have one here locally where I live. I go out of my way just to have Cesar and this dealership take care of my needs. That goes to show you that they have my business for life. More

by basetadham Verified Customer Verified Customer

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Awesome When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two we When my last oil change was completed, I was informed that I might see a oil leak under the car due to a faulty oil pan gasket. Within the next two weeks I noticed oil spots under the car. I talked with Mr. Cesar and the next day my car was in for repair. Awesome service. I would recommend Ferman BMW in Palm Harbor FL , to anyone. More

by NYBOYS6101 Verified Customer Verified Customer

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great service; great customer service; great facility. From arrival to departure a class act! Cesar was very good. Informative and polite and just plain nice. The coffee is also an incentive. Love the From arrival to departure a class act! Cesar was very good. Informative and polite and just plain nice. The coffee is also an incentive. Love the coffee maker. More

by rainer41 Verified Customer Verified Customer

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Cesar gets it done. Ferman is a big company and their BMW dealer has a lot of employees and service advisors. It is in these kinds of situations where it's often hard to Ferman is a big company and their BMW dealer has a lot of employees and service advisors. It is in these kinds of situations where it's often hard to find personalized attention. Fortunately, Cesar puts that concern to rest: he is responsive, candid, and empathetic. Most importantly, he takes pride in doing things right. More

by KENYONWEISS Verified Customer Verified Customer

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Fast and easy Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. Caesar took care of everything and kept me informed with updates about the progress of the service in my car. Comfy waiting room as well. More

by BONNIE20 Verified Customer Verified Customer

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Went for diagnosis and returned a few days later for install Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit Excellent service and prompt repair once part was delivered to dealership. David T. followed up to confirm we were being taken care of and our visit was stellar. It was. More

by jrisk Verified Customer Verified Customer

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Caesar is great I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You n I called...got in the next morning and was on my way in 90 minutes. Caesar made me feel like I was the only customer he had that day. Great job. You never want to come in for service but he makes it painless More

by johnwalsh2648 Verified Customer Verified Customer

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Excellent service Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in th Caesar was very knowledgeable professional and informative, also made it very easy quick for battery change only would like to work with Caesar in the future More

by PHYTSI Verified Customer Verified Customer

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