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Cesar Tereso
883 Reviews
883 Reviews
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883 Reviews of Cesar Tereso
October 26, 2018
Great team Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire purchase with service. More
by GLACHAPEL
Verified CustomerOther Employees Tagged: Nick Hawk, Mary Keller, Karl Alvarez , Alan Mazur
October 26, 2018
Above and beyond Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to h Had some issues with my cars warranty and its timeline. Paul and Cesar took great care of me and did the right thing. This dealership isnt afraid to help or make the customer happy. Thanks again! Kenny Russell is amazing and always checks in with me for possible new cars I may be interested in for me or my family. More
by BMWGuy315
Other Employees Tagged: Kenny Russell, Paul Scaglione
October 23, 2018
BMW Temp Issue Cesar was very informative and thorough. Liked his follow through and friendliness. He thoroughly explained what was done and met all promises. The s Cesar was very informative and thorough. Liked his follow through and friendliness. He thoroughly explained what was done and met all promises. The service I received from Cesar is what I expected and it is exactly what I got More
by dteijido
October 18, 2018
Hassle free and enjoyable Cesar was amazing. He assisted me with the purchase of tires and even completed the rebate paperwork for me. Fantastic service as always. Thank you Ce Cesar was amazing. He assisted me with the purchase of tires and even completed the rebate paperwork for me. Fantastic service as always. Thank you Cesar!!!!! More
by Princess24
October 18, 2018
Excellent Service by Cesar! Quick, fast, courteous and repairs are affordable! Top Quality BMW mechanics, service department! Always helpful and works towards the business best i Quick, fast, courteous and repairs are affordable! Top Quality BMW mechanics, service department! Always helpful and works towards the business best interest. Have been using Ferman BMW for years; no other service department has worked on my 2011 BMW 328i and trust in their "Top Quality" service department. Thank you? More
by GFROHRS
October 18, 2018
Great Service While there are 2 or 3 other dealerships closer to my house, the customer service at Ferman makes it worthwhile to take my car there every time. While there are 2 or 3 other dealerships closer to my house, the customer service at Ferman makes it worthwhile to take my car there every time. More
by benmalek
Other Employees Tagged: Bob Murray
October 08, 2018
Excellent Experience at Ferman BMW I've had my F82 M4 at Ferman twice now, and both experiences have been very positive. The car was repaired correctly and quickly. I would highly recom I've had my F82 M4 at Ferman twice now, and both experiences have been very positive. The car was repaired correctly and quickly. I would highly recommend Ferman BMW. I would like to personally call out Caesar for being a great service advisor. He was always very professional and he did whatever he could to keep me happy. A++ I'd also like to call out my service tech Kyle for taking to the time to explain what was going on. You could tell he was incredibly knowledgeable and truly cared about the customer. Definitely refreshing to see from a service tech. More
by noleboy55
Other Employees Tagged: Kyle Silcox , Can't recall his name, but the porter that initially greeted me was amazing. Very professional and polite. He was a younger gentleman, very tall.
October 01, 2018
2nd time for a water pump replacement! I headed out to the dealership but never made it my X5 overheated needed a tow truck use my own AAA. Did get a loaner was repaired in a day however 7 I headed out to the dealership but never made it my X5 overheated needed a tow truck use my own AAA. Did get a loaner was repaired in a day however 7 months on a brand new water pump is unacceptable! Was never given a reason what exactly happened other than it died! More
by tcappetti
September 29, 2018
Brian Gains and this Geniuses I wish that I could have had my $350 BMW Lease Disposition Fee taken care of. But other than that. I am very happy and would recommend I wish that I could have had my $350 BMW Lease Disposition Fee taken care of. But other than that. I am very happy and would recommend More
by FedExMan
Other Employees Tagged: Joe Cleaver , Brian Gains
September 27, 2018
Quick service My vehicle experienced an “engine malfunction” for a second time in a week and was towed in on a Sunday afternoon. Even though service was closed on S My vehicle experienced an “engine malfunction” for a second time in a week and was towed in on a Sunday afternoon. Even though service was closed on Sunday, Cesar put it into service as soon as he arrived back at the dealership Monday morning. He was able to get my car back to me the same day. But I will say I’m happy to have purchased an extended warranty. More
by fcspector
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