Chad Arrington

Brandon was so amazing. He found me a car that fit my budget and what I wanted seat wise. I was so happy and they got us in a car and we love it. He found me a car that fit my budget and what I wanted seat wise. I was so happy and they got us in a car and we love it. More

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I was in a accident. I was rear ended and decided to take my car to Hendricks to get it repaired. Excellent job is an understatement. They absolutely went above and beyon I was rear ended and decided to take my car to Hendricks to get it repaired. Excellent job is an understatement. They absolutely went above and beyond. They are definitely on my contacts list. More

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This dealership did a great job repairing my car. They were very professional and efficient every step of the way of the repair. They were very professional and efficient every step of the way of the repair. More

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They were well organized, Chad kept me informed, and there were no unnecessary delays or extra costs. there were no unnecessary delays or extra costs. More

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I really love the staff at Hendrick. They over communicate and makes sure you are really taken care of. They over communicate and makes sure you are really taken care of. More

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Chad in the Collision department has been nothing but amazing. Customer service and keeping me up to date with my car has been 100%. I will always take my money back to Hendrick just because of the way I amazing. Customer service and keeping me up to date with my car has been 100%. I will always take my money back to Hendrick just because of the way I have been treated. I hope they know what a good employee they have. More

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Very high quality work . My customer service guy Chad was very professional . The ladies in the office were very helpful My customer service guy Chad was very professional . The ladies in the office were very helpful More

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Good experience. All staff were courteous, organized, and work was excellent. they are my go to collision center for all work on both of my cars. All staff were courteous, organized, and work was excellent. they are my go to collision center for all work on both of my cars. More

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Car was totaled day after Thanksgiving, took it in for them to estimate the cost for insurance. They said it would take 2-5 days for them to contact my insurance then another 5-7 for insurance to file it them to estimate the cost for insurance. They said it would take 2-5 days for them to contact my insurance then another 5-7 for insurance to file it. I wait a week and contact my insurance who has not heard anything from them. I call Hendrick and am told I will get a call back from the estimator later because he was busy. Another week goes by and I hear nothing from the estimator. After a week of no calls, I call back to ask for the status of my totaled car and they tell me they can NOW send the estimation to the insurance. So I had to wait an extra 2 weeks to get a single thing back from my insurance. I wouldn't recommend this place to someone who is down a car from a freak accident and has to get from home and work while searching for a distant future car that you will have to wait to get while you bum rides or ride share. My insurance's covered month of a rental went out before anything starting happening on their end. More

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They are very good and efficient. Very polite and helpful. They listen to you and go beyond to help you Very polite and helpful. They listen to you and go beyond to help you More

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