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Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 12

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
300 Reviews
4.7

300 Reviews

Write a Review

300 Reviews of Chad Covert

March 22, 2024

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Employee Rating

Everything went very smooth. Had to wait a bit for the finance office but it was a Saturday. Would purchase from here again. More

by marcenejacobs
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

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Mar 24, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

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Darrin has done a wonderful job helping me select my 2024 Toyota RAV4 and making sure I stayed within my budget and tailored what was essential to my needs. The entire process went smoothly. I am proud to be More

by chazzy112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

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Mar 20, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Darrin and congratulations on your new vehicle! We truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 18, 2024

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Darrin Henry provided me excellent service. He carefully listened to my needs and respected my budget. He provided the very best experience that I have had throughout my years with various dea More

by Nancy L
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania

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Mar 18, 2024

Heiser Toyota responded

We are so glad that Darrin had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 16, 2024

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Employee Rating

It took them 4 months to fulfill their promise, with me calling/emailing them multiple times. Doubt I will ever say anything good from that experience More

by nathan.grendahl
Recommend Dealer
No

Other Employees Tagged: Chad Covert

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Feb 19, 2024

Heiser Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 14, 2024

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Helpful and knowledgeable Made sure we understood everything about the car If any questions we can contact him More

by rrgruss
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

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Jul 24, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Chad can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 11, 2024

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Overall, it was a great experience with fast service thank you very much I am very happy with my purchase More

by Sanj88
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

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Feb 12, 2024

Heiser Toyota responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 09, 2024

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We are 10 year very satisfied repeat customers and always request to work with Roger Doukas! More

by toybz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Vincent Lor, Jakub Kania, Brian Crandall , Xavier Lee

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Feb 10, 2024

Heiser Toyota responded

We are so glad that Roger had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 08, 2024

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It was a good experience, I was didn't feel rushed in making my decisions on a particular vehicle and I got to test drive the car without any issues and Jorge the sales person was easygoing and helpful. More

by joshhomesombath
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

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Feb 09, 2024

Heiser Toyota responded

Josh, Thank you for your very kind review. Jorge and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 04, 2024

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Employee Rating

They were willing to help anyway I needed. I always received timely responses with each question. More

by lheim789
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert

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Feb 05, 2024

Heiser Toyota responded

Thank you for your very kind review. Chad and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 02, 2024

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Employee Rating

It took 2. 5 hours to purchase my car and we were paying cash. We made an appointment to come and purchase a car we had previously test drove. They also said t More

by jsvanthoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jorgo Ndina, Alex Hall , Colt Grandstaff

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Feb 05, 2024

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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