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Chad Covert
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196 Reviews
196 Reviews
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196 Reviews of Chad Covert
June 09, 2021
A vehicle was traded in and we called daily until it was ready to look at. Working with Joe was easy and he didn’t push anything on us. We are satisfied with our experience at Heiser. ready to look at. Working with Joe was easy and he didn’t push anything on us. We are satisfied with our experience at Heiser. More
by HAYDEN
Verified CustomerOther Employees Tagged: Colt Grandstaff , Joe Reynolds
Helpful 
June 09, 2021
The whole experience was awesome. We drove 2 1/2 hours to see a particular vehicle listed. Jorgo was ready for us at the designated appointment time, with the vehicle waiting in front for a test drive. to see a particular vehicle listed. Jorgo was ready for us at the designated appointment time, with the vehicle waiting in front for a test drive. No hard sell or pressure. Extremely detailed on every aspect the vehicle. Fair trade in allowance and end pricing. Highly recommend you see Jorgo at Heiser Toyota. More
by Ray
Other Employees Tagged: Jorgo Ndina, Colt Grandstaff , Zach Doro
May 23, 2021
If I could rate lower than one I would give them a negative 10. I bought a used car in Nov 2020. First, the dealer FAILED to submit correct paperwork for a specialty plate. This caused unnecessary del negative 10. I bought a used car in Nov 2020. First, the dealer FAILED to submit correct paperwork for a specialty plate. This caused unnecessary delays. Next, the dealer FAILED MISERABLY in providing necessary paperwork for a transfer of ownership. The dealer was sent a letter by the DMV in Jan 2021 to inform them about the issue. In May 2021 I called the DMV to find out about the title. I had a loan but I paid it off in March 2021. The DMV told me that the dealership still had not provided the necessary paperwork. I called the dealership and asked to speak with the used car manager. He refused to speak with me. I had to file a complaint with the DMV dealer investigation unit to get Heiser to correct the problem. It was bad enough that they made mistakes of omission TWICE causing unnecessary delays but the arrogance and disrespect of the used car manager was extremely unprofessional. They claim to be respectful and trustworthy on their website BUT that was NOT my experience. More
by Disgusted
May 14, 2021
Darrin was extremely helpful and professional. I was amazed at how many times when he was walking me around as his customer he stopped to ask people if they need any help and took care of them along the amazed at how many times when he was walking me around as his customer he stopped to ask people if they need any help and took care of them along the way. He is really an asset to your organization. More
by Ron Kalmus
Other Employees Tagged: Darrin Henry, Colt Grandstaff
May 05, 2021
Mary Ann Scaffidi and her team are the best!!! Honest and fair people selling good reliable cars. Roger, Chad, Jessica, all very courteous and attentive. Heiser changed the timing chain, water pump for us be fair people selling good reliable cars. Roger, Chad, Jessica, all very courteous and attentive. Heiser changed the timing chain, water pump for us before selling the car to us and also installed new tires and brakes. We bought a Toyota Prius and a Chrysler Town & Country minivan from Heiser. Both cars working very well for us. More
by MAHMOOD GOHAR
Other Employees Tagged: Roger Droukas, Shahat Mohamed, Lorri Aiono-Dimoff, Jessica Phillips , Goran Filipovic
April 30, 2021
My sales professional Jason did a great job in providing me information prior to coming to the dealership. The finance department was ill prepared and could have easily upsold extended warranty. me information prior to coming to the dealership. The finance department was ill prepared and could have easily upsold extended warranty. More
by DAETES
Other Employees Tagged: Jason Larner, Colt Grandstaff
April 29, 2021
You had the car we needed, great trade ins and good care all around. Not sure who our finance person was, but he was caring, clear and helpful as was Darrin. Thank you. all around. Not sure who our finance person was, but he was caring, clear and helpful as was Darrin. Thank you. More
by IRA4
Other Employees Tagged: Darrin Henry, Jakub Kania
April 10, 2021
Darrin did a fabulous job setting us up with the exact vehicle that we wanted, and spent time after hours working with us to make the deal. He communicated very well via email phone, and most importantly vehicle that we wanted, and spent time after hours working with us to make the deal. He communicated very well via email phone, and most importantly, text to stay up to the minute on getting our vehicle delivered. I highly recommend them! More
by dkinart
Other Employees Tagged: Pat Pomeranz, Darrin Henry , Goran Filipovic
March 24, 2021
Helpful, kind staff. Positive experience with low pressure. Would recommend them to others. Followed through with their word and also provided good deal on trade. pressure. Would recommend them to others. Followed through with their word and also provided good deal on trade. More
by Boek
Other Employees Tagged: Lorri Aiono-Dimoff, Jakub Kania , Zach Doro
March 24, 2021
Al Hussain at Heiser Toyota was a pleasure to do business with. He was patient, pleasant, and honest, and made the car buying experience easy for us! with. He was patient, pleasant, and honest, and made the car buying experience easy for us! More
by Dan and Mary
Other Employees Tagged: Al Hussain, Jakub Kania
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