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Chad Covert
Chad Covert at Heiser Toyota

Chad Covert | Page 18

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
300 Reviews
4.7

300 Reviews

Write a Review

300 Reviews of Chad Covert

July 21, 2023

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Employee Rating

Overall good experience. It could be faster process. But the extra options offer and etc slows down the process. Note:I didn’t work with chad. More

by alexandreazevedof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski

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Jul 25, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

July 19, 2023

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Employee Rating

I would have liked a little more information about how to use all the devices on the vehicle. More

by dornbrookdan@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Michalowski

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Jul 21, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Sales Manager in an effort to better our business and employees.

July 12, 2023

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Employee Rating

Darrin Henry is a one among the best salesman I have ever worked with. He treated us with great hospitality and he was very kind enough to walk me through the car features over and again. He is very knowledg More

by Raj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Darrin Henry, Jakub Kania

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Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Darrin and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 12, 2023

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Employee Rating

Had a good experience with the purchase of our vehicle. Dealer and repair people really knew their product. More

by vneal0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garski

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Jul 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 28, 2023

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Employee Rating

Good service. Good customer relations. Would recommend to friends and relatives. Will come back when I buy another vehicle. More

by vneal0924
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Jakub Kania

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Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 26, 2023

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Employee Rating

Excellent Service and great attention for the client. They are very friendly. Good chocolate and coffee. More

by GTEJEDAH08
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania , Christine

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Jun 29, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 25, 2023

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Employee Rating

i always get my questions answered and i always get the help that is needed More

by shortyyyyisdope
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Aisha Fernando, Colt Grandstaff

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Jun 26, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 22, 2023

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Employee Rating

All was good, I enjoy coming here for service. Nice and easy for me to get service More

by MAGAFRAYER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Vincent Lor , Maureen Calmes, Aisha Fernando

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Jun 26, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 13, 2023

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Employee Rating

Excellent experience. Jakub and Jorgo were very pleasant to work with. I don't think I worked with Chad though, I am sure he is awesome as well More

by MKROGERS99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania

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Jun 19, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 13, 2023

Dealership Rating
Employee Rating

Very disappointed. Difficult to get anyone to respond to questions by phone or email. I feel after my purchase no one cares about providing after purchase services. More

by GRAHAM.HILDEBRANDT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lorri Aiono-Dimoff, Jakub Kania , Josh in service was fantastic!

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Jun 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

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