Chad Reiss | Page 3

as soon as my daughter and i arrived at the dealership ,we were greeted with a firm hndshake and eye contact. there were two dealers standing outside and we were waiting to see which one would be our host ,we were greeted with a firm hndshake and eye contact. there were two dealers standing outside and we were waiting to see which one would be our host. we normally work with luis but greggs genuine acceptance of our solicitation was what won us over. throughout the whole process , he knew what we were looking for and where we wanted to stay payment wise. no haggling or using salesmen tactics for us to budge. chad didnt try to offer us under coatings or insurances we didnt need. awesome job. i definately will be back. More

by benjamintovar2190 Verified Customer Verified Customer

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I felt we were well treated by the entire staff and our truck buying experience was very good. truck buying experience was very good. More

by m236lake Verified Customer Verified Customer

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Awesome experience! Jesse Muro was great to work with. Chad Reiss mad the paperwork super simple. Jesse Muro was great to work with. Chad Reiss mad the paperwork super simple. More

by jdelling Verified Customer Verified Customer

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Erin Henry (sales) was fantastic to work with. She was friendly, straightforward, and just what I needed. Working with the finance department was smooth and quick. Anthony (parts? service?), the y She was friendly, straightforward, and just what I needed. Working with the finance department was smooth and quick. Anthony (parts? service?), the young man who picked me up at my home for a 45 minute drive to pick up my car was great company and a great representation of who I think Toyota wants to be. More

by carrieann.gilmore Verified Customer Verified Customer

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Was pleased with the facility and the employees. Will recommend the dealership to friends and family. Will recommend the dealership to friends and family. More

by jzmjake Verified Customer Verified Customer

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I loved working with Morgan. She was very knowledgeable on the vehicle that I bought. She was very knowledgeable on the vehicle that I bought. More

by Ddale12 Verified Customer Verified Customer

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I loved my last RAV4 that was totaled and had a short window to replace it. I could not find a replacement in Fort Collins and texted other dealerships. There was a blue one listed on your website and I window to replace it. I could not find a replacement in Fort Collins and texted other dealerships. There was a blue one listed on your website and I texted the dealership about it Sunday and made an appointment to see it Monday morning. When I arrived Monday morning, that car had been sold to another dealership and was not available. It felt deceptive. There was a silver hybrid on the lot that I purchased. During financing, I had 25,000 coming from the insurance settlement. The payments were set up through Bank of America at just under $800 a month. I made it clear I could not afford that payment but as I understood how it was explained, the 25,000 would cover the first few years of payments so I had time to find other arrangements. That was not true. The 25,000 counted for the first payment and the bank wants their $757 next week. It feels like the dealership wasn't totally honest which is now really putting me in a bind. While I was there everyone was friendly and I thought helpful, just not so sure now. Also have a question about why I got an email from your dealership about getting a carfax report on the new car I purchased??? More

by Nancy Verified Customer Verified Customer

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Sold me a lemon! Have had issues with car 24 hrs after purchase and still ongoing. Currently in a shop for $3k repair, Haven’t even made 1st payment, they simply don’ Have had issues with car 24 hrs after purchase and still ongoing. Currently in a shop for $3k repair, Haven’t even made 1st payment, they simply don’t care, out of sight out of mind. Worst decision ever, don’t buy a car there! More

by agarza1113 Verified Customer Verified Customer

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Good experience over all,friendly helpful knowledgeable, worked hard to make the process go as fast as they could. worked hard to make the process go as fast as they could. More

by fisherjeff67 Verified Customer Verified Customer

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I actually had a good experience buying a used car. I left feeling like I didn’t overpay. I’m in my 50’s and that’s the first time I’ve felt like that. I worked with Morgan and Chad. I would definitely I left feeling like I didn’t overpay. I’m in my 50’s and that’s the first time I’ve felt like that. I worked with Morgan and Chad. I would definitely recommend them and McDonald automotive for your next car purchase. More

by Jenn B Verified Customer Verified Customer

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