Chad Tammaro | Page 107

I brought my car in for servicing at the time of my morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his u morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his usual friendly way was able to get it done on time. He reviewed the bill with me and walked me over to the cashier and explained what was done, making sure that I understood it all. He invited me back to look over some of the new models and was very knowledgeable about the changes that had been made for the newer model than I have. I know he is a guy I can trust when it comes to my Acura. More

Helpful 0

Report | Print

The service was quick and very good.Everyone was friendly and very professional.Over all I was extremely pleased.I only use this dealership for service. and very professional.Over all I was extremely pleased.I only use this dealership for service. More

Helpful 0

Report | Print

great service, very frendley ,5 star i came to great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all this under warranty at no charge great great service will go there again !!!!!!! More

Helpful 0

Report | Print

Chad was very helpful in all aspects of my visit. When they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. More

Helpful 0

Report | Print

i have found working with chad over the years to be a very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure t very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure the problem is taken care of. i like being able to get a loaner car as well. while i know the attention is the same for every customer it is always nice when the service advisors recognize my face and know my name and say hello. it makes going any where else hard! More

Helpful 0

Report | Print

I grew up in the South and have lived or worked in nearly every region of the United States. I can safely say that the best experience I have ever had with a car dealer has been working with Chad Tammaro at every region of the United States. I can safely say that the best experience I have ever had with a car dealer has been working with Chad Tammaro at Rallye Acura. Chad is very responsive and courteous. He treats us like old friends rather than generic "customers." He is unfailingly polite and sincere and demonstrates a great body of knowledge regarding Acuras and the repair/service process. I have never had the sense that Chad was trying to steer us into unnecessary repairs or take advantage of a situation in order to turn a quick buck. I actually enjoy talking to Chad whenever I arrive for an appointment and always look forward to returning. As long as we own an Acura, I will bring my business to Chad at Rallye Acura! More

Helpful 0

Report | Print

I purchased my car new from another dealership (not Rallye) which was near my job. For the first few months, I continued to service my car at that dealership, but was unsatisfied with the service I wa Rallye) which was near my job. For the first few months, I continued to service my car at that dealership, but was unsatisfied with the service I was receiving--for instance, I would complain that my window was squeaking when I opened/closed it, the dealer would do a quick fix, and a short time later the problem would return. This happened consistently enough that I decided to start using a dealership much closer to my home--Rallye. On my first visit, I mentioned the chronic issue I had been having with my window, as well as the useless solutions the previous dealership had been using. Rallye offered me an alternative option to remedy my issue, which was effective both immediately and over the long-term. Although minor, this is an excellent example of Rallye's ability to take the time to listen to and care for their customers. Moreover, at the first dealership I went to, I could never get a service loaner, but at Rallye, if I need a loaner, one is always available. Once again, this may sound menial, but having the ability to go about my day as if my car was not in the shop really makes my experience much better. In the past, I have dealt with other nearby dealerships and their service departments (Nissan, Audi, Mercedes, etc.) and I have never felt like my car was in good hands, which was mainly a reflection of the quality of their customer service and of their service departments' quick-fix mentality...but at Rallye, I have never felt this way. As a result, I would highly recommend Rallye Acura. More

Helpful 0

Report | Print

I purchased my 2006 TSX at Rallye and has had Chad Tammaro as my service advisor. Chad is an outstanding employee, with a great attitude who is very knowledgeable about my car and its needs. He is ver Tammaro as my service advisor. Chad is an outstanding employee, with a great attitude who is very knowledgeable about my car and its needs. He is very competent and is skilled in his area of expertise. I highly recommend Chad to my co-workers and family members and hope that this survey does not get lost in the shuffle. Few companies and organizations, fail to recognize phenonmial employees and Chad is one of them! Keep up the good work! Thank you, Christina Parsons More

Helpful 1

Report | Print

My wife and I have been getting our cars service at Rallye Acura for over 5 years and Chad is the best. He always gets us in and out quickly, and more importantly is that he knows how to manage our ex Rallye Acura for over 5 years and Chad is the best. He always gets us in and out quickly, and more importantly is that he knows how to manage our expectations if the job will take a long time. His communication skills are a 10, as his professionalism. More

Helpful 0

Report | Print