Chad Terlinde | Page 2

While Fort’s Toyota is not local for me, they are worth the drive. The service process is easy and prompt. Coffee while I’m waiting is good also. the drive. The service process is easy and prompt. Coffee while I’m waiting is good also. More

by karlrengquist Verified Customer Verified Customer

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Always professional and courteous employees. The staff have informed me of parts and services I didn’t need for my vehicle. I appreciate the honesty and would recommend this dealership. The staff have informed me of parts and services I didn’t need for my vehicle. I appreciate the honesty and would recommend this dealership. More

by woolard4 Verified Customer Verified Customer

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Fortunate to have competent top notch advise and service. Chad was knowledgeable and willing to discuss our particular maintenance needs. Chad was knowledgeable and willing to discuss our particular maintenance needs. More

by mknussma Verified Customer Verified Customer

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Good experience everything was good! Chad does a great job. Didn’t have to wait too long for completion. Chad does a great job. Didn’t have to wait too long for completion. More

by lauritzen35 Verified Customer Verified Customer

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I would have ignored this email had i known i had to provide comments. Sometimes feedback is just a rating provide comments. Sometimes feedback is just a rating More

by mjyoung215 Verified Customer Verified Customer

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I was in on Friday the 9th of Feb. for a service that only required a tire rotation Every winter I have to add to my tires because the pressure drops to 23 psi I normally readjust, b for a service that only required a tire rotation Every winter I have to add to my tires because the pressure drops to 23 psi I normally readjust, but since I was going there that they would. No one asked me why the psi was now 41-43 psi.. and I “assumed” they would ask or adjust. My receipt says they adjusted….. they did not… I am not complaining , just disappointed they did not do as the receipt reads or come and ask me… other than that I always get good service at fort More

by becke_57 Verified Customer Verified Customer

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Good service experience as always at Toyota of Pekin. Chad and team are awesome and take care of their customers. Chad and team are awesome and take care of their customers. More

by Yousuf Syed Verified Customer Verified Customer

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As always Forts takes care of our all our vehicles and helps us project out what will be coming up for maintenance. We will be back helps us project out what will be coming up for maintenance. We will be back More

by GARDEN79US Verified Customer Verified Customer

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Let's be honest, car repairs usually rank somewhere between root canal surgery and interpretive dance in terms of excitement. But this trip to Forts Toyota was like a clown car full of happy surprises! between root canal surgery and interpretive dance in terms of excitement. But this trip to Forts Toyota was like a clown car full of happy surprises! First off, the service advisor, Eric Stahl, had the charisma of a game show host and the knowledge of a car whisperer. I'm pretty sure he gets all his whispering from Kenny in the back. They explained everything in terms even my dog could understand (although, to be fair, my dog is pretty darn smart). Bonus points for the juggling act with loaner car keys while quoting Monty Python. Who says car repairs can't be cultured? The waiting area was like a fever dream of complimentary snacks. I'm pretty sure I saw a unicorn drinking on a gourmet coffee next to the free massage chair. I may have blacked out from sugar overload after the third donut, but hey, a happy tummy makes a happy customer. Did they discover a time machine in the back? Did they negotiate with the gremlins living in HVAC fan? Whatever their secret sauce, it worked like a charm. More

by Jirish85 Verified Customer Verified Customer

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Great job! Always quick and efficient. Very satisfied and thanks so much for the ease of scheduling and response times. Always quick and efficient. Very satisfied and thanks so much for the ease of scheduling and response times. More

by elsa.sharum Verified Customer Verified Customer

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