Chadi Chakar | Page 2

The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More

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Efficient, on time, perfection, polite, best dealer around, and jimmy is the best service rep ever. Also the valet service and Ron that drops off a loaner and then brings my car back, a perfect gentle around, and jimmy is the best service rep ever. Also the valet service and Ron that drops off a loaner and then brings my car back, a perfect gentleman. More

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Patrick is fantastic - I have worked with him for some years now and he is prompt and a pleasure to work with. I recommend him highly years now and he is prompt and a pleasure to work with. I recommend him highly More

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Patrick was amazing. Professional, courteous and polite. Answer all my questions. Report on the progress of service. I loving coming here. Beyond compare experience. 5 star Answer all my questions. Report on the progress of service. I loving coming here. Beyond compare experience. 5 star More

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Everyone that I have met and dealt with at this dealership have been more than helpful and professional. Seamless experience. Richie knows the product he sells inside and out dealership have been more than helpful and professional. Seamless experience. Richie knows the product he sells inside and out More

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I would recommend this dealership to anyone. Everybody was very helpful and answered every question without hesitation. Great staff !! I especially liked Chad the sales manager very down to earth. was very helpful and answered every question without hesitation. Great staff !! I especially liked Chad the sales manager very down to earth. More

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Chip McCarty was very helpful in smoothly completing the sale of our 450 SL and we were very happy with the delivery (he drove it out to our home) and appreciative of his assistance!He is very knowledgeable sale of our 450 SL and we were very happy with the delivery (he drove it out to our home) and appreciative of his assistance!He is very knowledgeable, and promptly answered all our questions even post delivery More

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Wow, talk about beating expectations....between our salesman (Kashif) who walked us through the leasing process and had vehicles and pricing ready for us and was a polite gentleman the whole time...to salesman (Kashif) who walked us through the leasing process and had vehicles and pricing ready for us and was a polite gentleman the whole time...to the finance guy (Paolo)...to the manager (Chad) who set the tone of 'we are here to help and find you the right Mercedes' and then his team did just that! And to top it all off, they came in on the final price even a bit lower than we were expecting.....how often does that happen!! Way to go guys!! Thank you, my wife & I are very happy. More

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Horrible experience with this dealer. Incredibly poor follow up from the Sales Team. Items that should have been easy to get ( CPO Proof, Warranty Information, Owners Manual) on my purchased Mercedes wer follow up from the Sales Team. Items that should have been easy to get ( CPO Proof, Warranty Information, Owners Manual) on my purchased Mercedes were difficult and late to get. I honestly am not sure the car was actually and Pre Certified vehicle. I paid for it but based upon my experience I am feel I got taken by this dealer. Given this poor experience I actually sold the car 2 months later and used another Herb Chambers Dealer to purchase another brand (Audi)- I could not believe the difference in the two dealers. The Herb Chambers Audi dealer in Burlington was fabulous. They even delivered the car to me and took care of everything. The sales person I dealt with was honest, prompt and transparent unlike Herb Chambers Mercedes. I am glad I experienced an excellent transaction with this Audi dealer. More

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It was a pleasure working with Carlos, Kris and Chadi. The virtual purchase was easy, quick and I love my new car. The team answered all my question via email and phone quickly. Even provided a video due The virtual purchase was easy, quick and I love my new car. The team answered all my question via email and phone quickly. Even provided a video due to my inability to physically view the car in person. It arrived within days of completing the paperwork. I love driving it. I am VERY pleased with my purchase. Thanks you again Mercedes of Boston. More

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