Chai Phumsorn
Chai Phumsorn at Hampton Toyota
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Chai Phumsorn | Page 2

Sales Consultant

Hampton Toyota

6191 Johnston St
Lafayette, LA 70503

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4.7
148 Reviews

I was born in Thailand and moved to the U.S. in 1996. I attended Lafayette High School and the University of Louisiana at Lafayette. I used to be a Karate instructor until I joined the U.S. Army. I have a beautiful wife and 3 amazing little boys. I have been with Hampton Toyota for over 9 years now and enjoy what I do. Let's state the obvious, you've spent many hours researching and have a good idea of what you want before walking into a dealership. You already expect to be treated unfairly and in this industry there's decades of less-than-honest reputation for me to overcome. The best part of my job is changing the public's perspective of what a "salesman" is and their past experiences purchasing a vehicle. My mission is to provide great service, be up front, honest, and make sure customers get the best deal possible. Allow me to make your next car buying experience a fair, fast and friendly one! "And as you wish that others would do to you, do so to them.": -Luke 6:31

Dealership Experience

12 yrs, 10 mos

Industry Experience

12 yrs, 10 mos

Languages Spoken

English English

4.7

148 Reviews

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148 Reviews of Chai Phumsorn

December 27, 2022

Dealership Rating
Employee Rating

Chai was very quick to respond to my online inquiry. He did an awesome job with working with me over the phone being I was at work and about an hr and half away from Lafayette. He was very patient with More

by T. Dion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Boatmon

Jan 06, 2023

Hampton Toyota responded

We love hearing stories like this. Thank you so much for your continued business.

September 24, 2022

Dealership Rating
Employee Rating

Chai helped us overcome the low inventory of cars and matched us with the exact car we were looking for. Straight forward and fast purchase process. Thanks, we will be back in the future. More

by Carlosep7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonia Hughes

Sep 26, 2022

Hampton Toyota responded

Thank you for your business and kind words!

August 08, 2022

Dealership Rating
Employee Rating

We have bought from Hampton Toyota before this was our second time. What started a little stressfull because of my ability to not decide, turned out Great! From browsing the with the Friendliest dealer to More

by Jeremy6776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2022

Hampton Toyota responded

Thank you, Jeremy! Our whole team works hard to offer the best experience possible, and we appreciate you taking the time to leave us such a great review. Thank you for your repeat business!

June 26, 2022

Dealership Rating
Employee Rating

Chai was the best salesman. We had a certain price range to work with and he made sure we stay well within that budget. We are extremely happy with our purchase and will be back More

by S & J Delahoussaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonia Hughes

Jun 27, 2022

Hampton Toyota responded

Thank you! Chai has been with us for many years and really does know how to help you find a vehicle that fits your budget and your needs. We appreciate your feedback, and your kind words.

April 26, 2022

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Employee Rating

Everyone was professional, yet kind and so very helpful. They answered all my questions and did everything possible to put me at ease while buying a car for myself for the first time. Everyone was cordial a More

by Gail Hebert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Vidrine

Apr 26, 2022

Hampton Toyota responded

Thank you, Gail! We appreciate your business and your kind words.

March 13, 2022

Dealership Rating

Chi’s straightforward negotiating and exceptional knowledge of Toyota’s vehicles is why I keep coming back. I Just purchased my 6th Toyota vehicle from Chi and as the market changes his knowledge co More

by Pealr1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jami Cormier

Mar 14, 2022

Hampton Toyota responded

Woohooo! We love seeing reviews like this. Chi really does know his stuff. Thank you so much for your kind words and continued support.

December 10, 2021

Dealership Rating
Employee Rating

I have bought 2 vehicles from here, and get all 4 of my Toyotas serviced here for a reason. Salespersons and Service Personnel all exhibit honesty and integrity. No nonsense here. They do what they say. Ma More

by Jonahmelancon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Broussard , Alyssa Miguez

Dec 10, 2021

Hampton Toyota responded

Thank you Jonah! We really do appreciate your repeat business and the straight talk.

November 29, 2021

Dealership Rating
Employee Rating

Purchased my 6th Toyota from Hampton and extremely pleased with my new vehicle. A+ 6 star salesman Chai made the purchase a pleasant one. Dealership rates 5 stars. The entire service and sales crew w More

by Stonl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Minh Pham

Nov 29, 2021

Hampton Toyota responded

Thank you so much!

November 16, 2021

Dealership Rating
Employee Rating

Chai was great.. he is definitely an asset to Hampton.. he made the time pass ..great guy 💪 More

by drubabino76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jami Cormier

Nov 17, 2021

Hampton Toyota responded

Thank you so much! Chai is known for giving the best customer service. Not just about buying a car, but about everything! We are glad you were able to experience that. Thank you for your kind words, and your business.

August 23, 2021

Dealership Rating
Employee Rating

Mr Kerri was very patient with me, and showed me everything we needed to know on the new vehicle that we bought, he was very very patient with us as I try to decide what vehicle and if I actually wa More

by jessicayk75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kerry Bissoon

Aug 25, 2021

Hampton Toyota responded

Thank you Jessica! Yes, Kerry really is patient, truly a great help. Thanks for the kind words and for trusting in Hampton Toyota.

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