Chandler Capehart | Page 15

I’m pretty nervous when shopping for a car, because of prior bad experiences, but Shane put all my worries at ease. Very attentive from the time I arrived on the lot, answered just about every question I prior bad experiences, but Shane put all my worries at ease. Very attentive from the time I arrived on the lot, answered just about every question I could think, and the guy is honest. If he didn’t know something he didn’t xx me. Need more dealers like this. Highly recommend More

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got my dream car from luke! super easy process, very happy about everything! recommend luke! super easy process, very happy about everything! recommend luke! More

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Dale was always a pleasure to work with regardless of how the situation was panning out. Between him and his sales manager who always confidently and charismatically ensured that work was being progressive, the situation was panning out. Between him and his sales manager who always confidently and charismatically ensured that work was being progressive, the sale was stress free. And the finance manager was also very likeable and expedient. More

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Mr. Marmolejo provided outstanding service from start to finish. His professionalism, transparency, and patience truly set him apart from all the other salespeople I have ever dealt with. finish. His professionalism, transparency, and patience truly set him apart from all the other salespeople I have ever dealt with. More

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Staff is extremely friendly and helpful in every way. No questions have ever gone unanswered No questions have ever gone unanswered More

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Okay, so as a young girl who literally knows nothing about cars (like… I barely know how to pop a hood), I was fully prepared to be stressed, confused, and maybe cry once or twice. But Capitol Toyota sa about cars (like… I barely know how to pop a hood), I was fully prepared to be stressed, confused, and maybe cry once or twice. But Capitol Toyota said absolutely not and turned this whole thing into the easiest, most fun experience ever. Shane, my salesperson, was AMAZING. He walked me through everything step by step, explained things in actual human language, and never made me feel dumb for asking the most basic questions. He was patient, kind, and seriously the best. Then I met Chandler, the finance manager, and he was incredible. He made all the scary money stuff make sense and didn’t judge me for asking 500 questions. He was kind, honest, and super easy to understand. And Curry, the used car manager? ICONIC. He made sure the car I picked was perfect and that I felt confident driving off the lot… which is huge, because normally I question every decision I make. I walked in clueless and walked out with a car I LOVE, feeling like a fully functioning adult for once. Capitol Toyota is that dealership. If you’re young, confused, broke, scared whatever go here. They’ll take care of you. More

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Knows his vehicles very well and does his best to give the best deals around the best deals around More

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Best car buying experience I’ve ever had. Will Winter was incredibly easy to work with, and the rest of the Capital Toyota team made the process seamless. Will Winter was incredibly easy to work with, and the rest of the Capital Toyota team made the process seamless. More

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I'm from New Jersey and unfortunately totaled my car on the way down to visit family in Tennessee. I had a 3-day window to buy a car to get home after Thanksgiving and Capital Toyota made it happen in one the way down to visit family in Tennessee. I had a 3-day window to buy a car to get home after Thanksgiving and Capital Toyota made it happen in one of the most seamless car-buying experiences I've had. Mama D found the car for me and passed along the info with superb customer service, and really wanted to know my needs. Luke Hefner helped sell the car to me and this guy knew his stuff, even getting a guy from the service staff to check out the car and test drive with me. Every person from the team that I interacted with had integrity and genuinely cared about selling me a good car within my price range in the short window of time I had. I cannot recommend Capital Toyota enough, and while I know my car is going to last me a long time, I'd strongly consider going all the way down to Chattanooga just to buy a car from them again. More

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We purchased our vehicle from out of state. While this could have been a convoluted process, Will & Chandler made it smooth! After an 8-hour drive, we arrived at the dealership. Will welcome While this could have been a convoluted process, Will & Chandler made it smooth! After an 8-hour drive, we arrived at the dealership. Will welcomed us and was so polite. We were back on the road within 35 minutes! Will followed up with us the next day to see how we enjoyed the vehicle and inquire if we had any questions. I highly recommend Capital Toyota and the amazing staff to put you in YOUR dream car! More

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