Charity Graff | Page 13

Bought a new car The dealership showroom was clean and inviting. The salesman Manuel was helpful in explaining the car sale itself and in helping me to begin to under The dealership showroom was clean and inviting. The salesman Manuel was helpful in explaining the car sale itself and in helping me to begin to understand the computer system. He also synced my phone via bluetooth. Charily was also very helpful in answering my questions and in providing more information via email and text. A great car-buying experience. More

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The team at Gladstone Toyota were terrific! Very attentive to my requirements, knew their stock well, gave me options to consider in the financing, and were very cheerful thru the entire process! G attentive to my requirements, knew their stock well, gave me options to consider in the financing, and were very cheerful thru the entire process! Great experience! More

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Eric was amazing to work with, helped me get into a nicer newer used car. He was patient and very helpful. Would recommend Eric K. newer used car. He was patient and very helpful. Would recommend Eric K. More

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Very nice experience leased the previous toyota from them now got a new one on lease end Very friendly and helpful staff guided and took care at every stepb now got a new one on lease end Very friendly and helpful staff guided and took care at every stepb More

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Manuel was Awesome! My wife and I came in to check out what the dealership had to offer and Manuel listened carefully to what we wanted/needed and was able to quickly get My wife and I came in to check out what the dealership had to offer and Manuel listened carefully to what we wanted/needed and was able to quickly get us test driving a vehicle. After a couple of minutes, he also asked us to bring around the car seat to make sure that it fits the way we would like it to. That helped us narrow it down to the Tundra we wanted. Finally, his management/finance team were able to provide us a really good trade-in for our car and rebate for the truck. Plus add a military/veteran discount, they put the cost within our range. We finished the day driving home with our new Tundra. Thank you Manuel and Toyota of Gladstone. More

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Excellent service! After having many places to choose from, we chose this dealership because of past performance. Safety, professionalism and ease of purchase would brin After having many places to choose from, we chose this dealership because of past performance. Safety, professionalism and ease of purchase would bring us back to this dealership in the future. Highly recommended! More

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Very helpful and patient with my questions and took time to find the vehicle I was looking for. Did not feel pressured in any way, very pleased. to find the vehicle I was looking for. Did not feel pressured in any way, very pleased. More

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I can’t thank Jenna and Charity enough for helping us with the purchase of our new Land Cruiser. We are from out of state so we were a little anxious about the process, but Jenna and Charity made it a b with the purchase of our new Land Cruiser. We are from out of state so we were a little anxious about the process, but Jenna and Charity made it a breeze. Special thanks to Jenna for picking up my wife at the airport. More

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My wife and I decided we needed an SUV to accommodate our growing family. We heard great things about this dealership from friends and neighbors, and decided to check it out. We were looking online at variou growing family. We heard great things about this dealership from friends and neighbors, and decided to check it out. We were looking online at various Toyota dealerships in the greater Portland metro area for a New Toyota 4runner. After comparing inventories and pricing, we made our way over to Toyota of Gladstone for a test drive. Manuel set up an appointment for us to meet with our assigned Toyota sales rep, Wendel. We had questions regarding various SUV models, but Wendel was patient and provided the necessary info to make our decision easier. He allowed us to test drive the vehicle we were interested in on our own. We truly appreciate the push-free nature of Toyota of Gladstone, which is getting rare these days. We were able to get a natural feel for the 4runner on our own, while also practicing social distancing ;) The dealership was maintaining proper protocols for wiping down tables and surfaces, and doing it's best to provide a sanitary environment. After deciding on the right vehicle for our family needs, Wendel got us the right model, package, and color we wanted.....for the right price. Finance Manager Rudy was prompt, professional, and took great care of my wife and I. Rudy got us a deal that made us comfortable with the final price, down payment, and monthly cost without any added pressure. The manager Charity introduced herself to us after the sale, went over vehicle specs with us, and made sure the Gladstone team provided us with exceptional service. Charity and Wendel took a few pictures of my wife and I with our beautiful new 2020 Toyota 4runner Venture, and we were on our way! We strongly recommend Toyota of Gladstone if you are in the market for a new or used vehicle, or in need of vehicle service. More

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Manuel and Charity made the buying process easy and painless and even delivered to our house in Salem because we have medically fragile children and needed to limit contact!! We have been buying from G painless and even delivered to our house in Salem because we have medically fragile children and needed to limit contact!! We have been buying from Gladstone Toyota since 2007 and won’t shop elsewhere! Such a great experience, yet again! More

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