Charity Graff | Page 3

I had one of the most honest and understanding sales team at Gladstone. From the moment I walked into the door I was greeted by a warm smile from Cassie. I shared with Cassie all of my needs for a mobile off at Gladstone. From the moment I walked into the door I was greeted by a warm smile from Cassie. I shared with Cassie all of my needs for a mobile office, and she spent time to hear about my career and why a reliable car was important to my productivity. Cassie was so kind and when I needed space to think or revisit a car topic she respected that. I’m so happy about my new car, aka mobile office, and the work and recreational adventures that will come with it. Big shout out to Kristin and Charity too. The total dream team. Hey John! Was good to meet you too. More

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After having a very bad experience, a Capitol, Toyota and Salem, I went to Gladstone Toyota and was treated like a queen. Everyone was amazing from the time I walked in the door till the time I left very ver Salem, I went to Gladstone Toyota and was treated like a queen. Everyone was amazing from the time I walked in the door till the time I left very very happy with all the customer service every one gave me 10+ I will return to Gladstone Toyota for future purchases. More

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Very happy with the great service I got. Everyone was awesome and went above and beyond for me. I had a very bad experience the day before at Capitol Toyota and after coming to Gladstone Toy Everyone was awesome and went above and beyond for me. I had a very bad experience the day before at Capitol Toyota and after coming to Gladstone Toyota, I was treated like a queen and will continue to shop there in the future. More

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Purchasing my car at Toyota of Gladstone was a very nice experience, Maricela was lovely & it felt great to be helped by a team of all women. Thank you so much for your help! experience, Maricela was lovely & it felt great to be helped by a team of all women. Thank you so much for your help! More

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This is my second purchase from Toyota of Gladstone and working with Lina K. And Charity G. Thanks again for another great purchase experience… I wouldn’t even consider buying a Toyota anywhere else. working with Lina K. And Charity G. Thanks again for another great purchase experience… I wouldn’t even consider buying a Toyota anywhere else. More

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I bought my first 2022 Venza XLE from Nanliz in August of 2022. Unfortunately she was totaled in an 8 car pile up in February 2023. She was still drivable and my insurance didn’t say it was totaled until end 2022. Unfortunately she was totaled in an 8 car pile up in February 2023. She was still drivable and my insurance didn’t say it was totaled until end of May. The same day I found out it was totaled Nan started looking at available car options, and she was on vacation! The next day I went to the dealership to see and test drive a few cars. At the end I ended up with a Beautiful 2023 Venza limited. I love the way it drives. Nan was great in finding cars at different prices ranges. She showed me cars that were less and more than my old lease. I can’t speak for the whole dealership, but everyone that worked on my deal was awesome and Nan was a superstar! Give her a bonus!!! I will continue to take my business to Nan at Toyota of Gladstone even though it’s an hour drive because I am loyal to great people/places :) More

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My daughter and I had been searching for a 4 Runner optioned with the features she really wanted and we were not able to find it. I met Manny when I stopped by the lot and he was able to find us the e optioned with the features she really wanted and we were not able to find it. I met Manny when I stopped by the lot and he was able to find us the exact 4 Runner we were looking for. The purchase and delivery process were first class and Manny and the Sales Manager Charity were amazing to work with. Thank you! More

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We friendly, accommodating, understanding, beautiful store, very clean, customer service was great sales person was wonderful and financial manager was wonderful!! Second truck I bought from them in 5 y store, very clean, customer service was great sales person was wonderful and financial manager was wonderful!! Second truck I bought from them in 5 years!! Thank you More

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Fantastic experience from all involved from front sales all the way to finance! Special mention; Marco's exceptional customer service! Give that young man a raise! all the way to finance! Special mention; Marco's exceptional customer service! Give that young man a raise! More

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From start to finish Gladstone Toyota was exceptional! Charity found the exact Rav4 that we were looking for! When we arrived to the dealership Marco took over and was super thorough explaining every fine Charity found the exact Rav4 that we were looking for! When we arrived to the dealership Marco took over and was super thorough explaining every fine detail in our new ride. Charity, Marco and the rest of the Toyota of Gladstone team really separated themselves from all of their competitors! Once again, thx Toyota of Gladstone and to any future buyers out there…this should be your first and last stop when searching for your new Toyota! More

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