Charlene Kratzer
Charlene Kratzer at Nucar Nissan of Allentown

Charlene Kratzer | Page 19

Service Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.4
406 Reviews
4.4

406 Reviews

Write a Review

406 Reviews of Charlene Kratzer

November 09, 2022

Dealership Rating
Employee Rating

Been going there for years very knowledgeable service writers good customer service they attend to your needs More

by tony_jabbour57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Nucar Nissan of Allentown responded

We appreciate the kind words! Feel free to stop back in if there's ever anything else you need from us!

November 09, 2022

Dealership Rating
Employee Rating

Excellent adviser staff Simone always takes exemplary care of me in my vehicle .and mechanics do great work. always a pleasant experience when I visit Rothrock, Nissan of Allentown, PA More

by PA Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Nucar Nissan of Allentown responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Rothrock Nissan!

November 08, 2022

Dealership Rating
Employee Rating

Always do a great job on my car and keep it running great,happy with the service More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2022

Nucar Nissan of Allentown responded

Thank you for the positive feedback John! We are always here if you need anything auto related! Until next time, take care!

November 04, 2022

Dealership Rating
Employee Rating

Cordial and always great service. Booking appointments online makes things very easy and convenient. Happy customer! More

by dezsoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Norton

Nov 07, 2022

Nucar Nissan of Allentown responded

We're so glad to hear we could provide a positive experience for you! We look forward to seeing you on your next visit!

November 04, 2022

Dealership Rating
Employee Rating

Excelente trabajo, lo recomiendo 100%. .El personal muy eficiente. Muy bien situado en la comunidad More

by Ogilda72
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 07, 2022

Nucar Nissan of Allentown responded

¡Estamos muy contentos que tenias una gran experiencia de servicio en Rothrock Motors! Esperamos verlos de nuevo. ¡Muchas gracias por sus comentarios!

November 01, 2022

Dealership Rating
Employee Rating

Not used when I visited the company. I only serviced my car. Thank you for understanding More

by Frankfra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

Nucar Nissan of Allentown responded

Thank you so much for your positive review! Please let us know if there is anything else we can do for you!

October 31, 2022

Dealership Rating
Employee Rating

Had my truck for four days. Wanted to do extra work. Did not finish what was asked in the beginning More

by markbelinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 01, 2022

Nucar Nissan of Allentown responded

Hi Mark, We appreciate you bringing your recent experience to our attention, and would like to personally speak with you. At your earliest convenience, please call our General Manager, Ron Carl at 484-223-0554. Thank you.

October 30, 2022

Dealership Rating
Employee Rating

Good communication, quality work. Clearly honest about recommended work I.e, they were not pushy about work that was not required at the current time. More

by niesenba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Norton, Mario Sessanta

Oct 31, 2022

Nucar Nissan of Allentown responded

We appreciate you taking the time to share your positive feedback. We look forward to seeing you again in the future!

October 28, 2022

Dealership Rating
Employee Rating

They were on time and courteous. They seemed thorough and returned the truck after washing. More

by WOODSNBEACH
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 02, 2022

Nucar Nissan of Allentown responded

Thank you for your positive feedback. We look forward to seeing you on your next visit!

October 27, 2022

Dealership Rating
Employee Rating

Always bring my cars their for service staff is super friendly. Highly recommend them to all friends and family who may be looking for a vehicle or need service done. More

by KIPPSTER05
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kip stout

Oct 28, 2022

Nucar Nissan of Allentown responded

Thank you for your kind words! We are happy that Rothrock is your go-to for your servicing needs! Please let us know if there's anything else we can do for you!

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