Charles Algieri-McCarthy
Charles Algieri-McCarthy at Lenoir City Ford, Inc.

Charles Algieri-McCarthy

Gen. Sales Manager

Lenoir City Ford, Inc.

775 US-321
Lenoir City, TN 37771

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4.8
150 Reviews
4.8

150 Reviews

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150 Reviews of Charles Algieri-McCarthy

July 17, 2025

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Employee Rating

They’re crooks who’s word mean nothing! Pete was nice and professional but that’s about it More

by tevans8
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jul 17, 2025

Lenoir City Ford, Inc. responded

Hello TEVANS8...I am glad we were able to help your grandson out. It has always been our policy to offer extended coverage to our consumers so they may protect their investment. In this instance, because your relative was purchasing a high mileage truck, we stressed the importance of purchasing such a plan so if he were to have any issue, then he would have the warranty coverage, so he would not have to come out of pocket for a repair. We even shared the cost for average repair expenses during the 1st year of ownership for those who do not purchase any protection. You persuaded the actual buyer to NOT purchase the coverage for his truck after we urged him to 3, or 4 times. I understand you may feel a little guilty over telling him not to purchase the coverage and then he ended up with a problem, but your displaced anger is inappropriate in a public forum and does not shed a positive light on you. We cannot be held accountable for your decision to advise someone else on how to protect, or not protect their property. The GM who you gave 2 stars, went over and above covering $3,000 of the repairs for the truck, and over allowed on the trade value so we could help him trade into another truck with lower mileage and this time he didn't listen to you...he did buy extended coverage which means he now has peace of mind protection. When your grandson left this time he was extremely happy, so your feedback here is completely discredited, though we do understand your frustration...it has not been a picnic for us either.

July 03, 2025

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Mackenzie and Jason went above and beyond finding me the perfect vehicle. Not to mention ruin the kindness of the rest of the sales team helping us make our decision. More

by Cindy C
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Recommend Dealer
Yes

June 30, 2025

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Employee Rating

Very professional and completed all work on time. Performed all my recalls in a timely manner. More

by kkervin52
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 28, 2025

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Extremely professional staff. Great understanding of what I was looking for in a vehicle. Very responsive and respectful of my time. More

by TECK77
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Recommend Dealer
Yes

June 17, 2025

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Great dealership! Wouldn't go anywhere else for a vehicle! Pete has always been so nice! Same with everyone there! Hopefully, we won't need a new vehicle anytime soon, More

by tnzookeeper
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Recommend Dealer
Yes

June 15, 2025

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Very good dealership new how every thing was and how to handle it all real good More

by JDUNLAP116
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Recommend Dealer
Yes

June 11, 2025

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I have been a GM man for years but Cecil got going down the Ford row. Lenoir City Ford is a friendly place that wants to make your buying experience a positive one. I would suggest this dealership over th More

by RJSMITH1969
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Purchase Time
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Recommend Dealer
Yes

June 07, 2025

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Employee Rating

Best Ford dealership around, friendly service, prompt service and delivery. Best prices around. Very happy with all my ford truck purchases. More

by ECICONSTRUCTION
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Recommend Dealer
Yes

June 07, 2025

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I drove down from NY for the perfect vehicle. Pete Clay looked out for me!! Everyone was extremely friendly. I highly recommend Lenoir City Ford. More

by SPOOLE0013
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Trade-in Experience
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Recommend Dealer
Yes

June 03, 2025

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Employee Rating

Very happy with my experience with Lenoir City Ford. Pete Clay was very kind and went above and beyond to make sure we had the best deal possible for both our trade and the vehicle we purchased. Highl More

by cindyeddy78
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Recommend Dealer
Yes

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