Charles Brocuglio
Charles Brocuglio at East Hartford Chevrolet

Charles Brocuglio | Page 3

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
186 Reviews
4.7

186 Reviews

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186 Reviews of Charles Brocuglio

May 22, 2026

Dealership Rating
Employee Rating

Very disappointed with the visit. No one came and told me the car was ready. I have no idea how long it was sitting in the lot when I saw it there. I went to service desk and they cou More

by williamzazzaro
Recommend Dealer
No

Other Employees Tagged: Charles Brocuglio

May 15, 2026

Dealership Rating
Employee Rating

East hartford chevys service department solved every issue i had before i could even worry about it. Other dealers tell you they cant get your truck in for two or three weeks. East hartford chevy told m More

by VIN
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 15, 2026

East Hartford Chevrolet responded

Thanks for sharing! We’re thrilled our service team welcomed you without an appointment and resolved every issue before you could worry. It’s great to know we got your Chevrolet taken care of faster than other dealerships.

May 09, 2026

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Employee Rating

They have been servicing my C7 vette for a few years now. Great work and good communication. Only place I'll bring my vette! More

by CRAIGDEJOGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

East Hartford Chevrolet responded

Thank you for trusting your Chevrolet to our service team over the years. We appreciate your kind words about our communication and workmanship and look forward to keeping your vehicle running smoothly.

May 07, 2026

Dealership Rating
Employee Rating

Convenient, quick service and polite staff. Friendly staff. Knowledgeable. Very good communication They were friendly More

by GNICK0000
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

May 07, 2026

East Hartford Chevrolet responded

It’s great to hear our team provided friendly and knowledgeable service with clear communication. We’re pleased your Chevrolet received quick, convenient care. Let us know if we can help with any future maintenance.

May 07, 2026

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Employee Rating

Brought my car in for service on 5/6/2026. My car runs great afterwards and the cost was affordable. Plus I was able to use the coupons that were sent to me. The service advisor was very cour More

by DAVID_LATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

East Hartford Chevrolet responded

We appreciate you bringing in your Chevrolet Trax for service. It’s great to hear the work improved your vehicle’s performance, the pricing felt fair, and the coupons provided extra savings. Charles and our team are pleased we could provide clear explanations throughout your visit.

May 05, 2026

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Employee Rating

Always provides excellent service when you are there for repairs. As far as the dealership bad experience would never purchase another vehicle More

by DLOGAN1262
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

May 07, 2026

East Hartford Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Charles and truly appreciate your feedback.

May 04, 2026

Dealership Rating
Employee Rating

The service department is a great time! they do the best to satisfy the customers! More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

East Hartford Chevrolet responded

Greetings, thanks for sharing your feedback on our service department. We’re delighted that the team made your Chevrolet Trailblazer visit enjoyable and worked to meet your needs. We look forward to your next visit. Jessica

May 02, 2026

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Employee Rating

They were courteous and friendly in my concerns on how long it would take to Flush the transmission fluids. Process was done ahead of schedule. More

by ralbert1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Joe Bisaillon

May 03, 2026

East Hartford Chevrolet responded

It’s wonderful to hear our team addressed your concerns and completed the transmission fluid flush ahead of schedule. Thank you for trusting us with your Chevrolet Corvette, and we look forward to your next visit.

May 01, 2026

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Employee Rating

The dealership got my car right in for me when it was having some issues and I had it back within two days fantastic service as well More

by Mika22704
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

May 01, 2026

East Hartford Chevrolet responded

It’s great to hear your Chevrolet Malibu was back in two days and that our team took care of you. We appreciate you sharing your positive experience. We look forward to helping you again.

April 30, 2026

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Employee Rating

I called for my vehicle to get service and i was well taken care of . Jessica was amazing and very patient with me acknowledged my question and answered very professionally. Definitely will comeback to e More

by Xiomi72391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

East Hartford Chevrolet responded

We’re delighted Jessica provided professional, patient care when you brought in your Silverado 1500. Thank you for your feedback, and we look forward to assisting you again.

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