Charles Draper
Charles Draper at Lakeland Volkswagen

Charles Draper | Page 4

Used Car Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.4
376 Reviews
4.4

376 Reviews

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376 Reviews of Charles Draper

August 26, 2025

Dealership Rating
Employee Rating

I continue to patron laleland vw because of the people who work there. Ashleigh and Saul in service. Dan the master mechanic and Michelle and Dominic in sales. More

by moyano.lou
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Lakeland Volkswagen responded

Thank you so much, Moyano! It’s wonderful to hear that our team members, including Ashleigh, Saul, Dan, Michelle, and Dominic, have made such a lasting impression on you. We’re grateful for your continued trust in Lakeland VW and look forward to welcoming you back whenever you need us!

Aug 27, 2025

moyano.lou responded

I truly recommend lakeland vw because of their friendly and professional staff

August 26, 2025

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Friendly and helpful staff. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. More

by alice_diveley
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Lakeland Volkswagen responded

Thank you, Alice! We’re happy to hear our team made you feel welcome and that both your past service experience and your new car have been going so well. We appreciate your kind words and look forward to being here for you whenever you need us!

August 25, 2025

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Really good team, they provide a great service every time! Really smooth and efficient service More

by Luz Aguilar
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2025

Lakeland Volkswagen responded

Thank you so much, Luz! We're thrilled to hear that you've consistently had smooth and efficient experiences with our team. Providing great service every time is exactly what we aim for, and your kind words mean a lot to us. We truly appreciate your support and look forward to seeing you again!

August 18, 2025

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Great experience with the dealership and staff! I would return for additional purchases in the future! More

by DOCMOOSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Barnett, Dominic Bailey , Tristan Benning, Jeffrey Dixon, Danny Gonzalez, Codi McDowell

Aug 20, 2025

Lakeland Volkswagen responded

Hi, thank you for your feedback. We are thrilled to hear you had a great experience with our team at Lakeland Volkswagen and look forward to assisting you with any future purchases.

August 17, 2025

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Great quick professional service good accommodations. Take the shuttle in the new buzz you won’t regret it More

by HBXL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Lakeland Volkswagen responded

We’re happy to hear you had a great experience with our fast and professional service! Glad you enjoyed the shuttle in the new Buzz at Lakeland Volkswagen.

August 08, 2025

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Employee Rating

The sales experience was top notch. Would definitely go back for another car. Thanks Dominic and Lakeland VW! More

by FULCHERW
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw, Dominic Bailey

Aug 08, 2025

Lakeland Volkswagen responded

Thank you for the 5-star review! We're glad to hear your sales experience was top notch. Dominic and the Lakeland VW team appreciate your kind words and look forward to helping you again in the future!

July 30, 2025

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Danny and Dominic and the managers were great … they went beyond expectations … while Tristan was a deception … he ignored us Hispanic that were in the show room for more than 15 minutes and choose q white f More

by estrelli_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Arthur, Larry Riddle, Michelle Barnett , Danny Gonzalez

Aug 01, 2025

Lakeland Volkswagen responded

Thank you for sharing your experience. We're so glad to hear that Danny, Dominic, and the management team provided you with such great service and went above and beyond. We truly appreciate your business and your trust in purchasing not just one, but two vehicles with us. Your feedback is important, and we’ll be sure to share it with the team to ensure every guest feels equally welcomed and valued.

July 19, 2025

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We had the pleasure of being served by Damien Bailey, who was very attentive and made the process go as smoothly as possible. It was our first purchase at a dealership and I would happily go again. More

by MENDEZSILVIAISABEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle , Damien Bailey

Jul 20, 2025

Lakeland Volkswagen responded

Hi Silvia, Thank you for sharing your experience! We’re glad Damien Bailey provided attentive service and helped make your first dealership purchase smooth and enjoyable. We look forward to welcoming you back to Lakeland Volkswagen!

July 15, 2025

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Employee Rating

Dishonest company. Sold me a vehicle that had significant mechanical issues without advising. Car was inoperable within 3 days of purchase and they told me I was overre More

by natviciedo
Recommend Dealer
No

Other Employees Tagged: Jared Diveley, Larry Riddle, Michelle Barnett , Danny Gonzalez

Jul 16, 2025

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

June 24, 2025

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I took my car to replace water pump I was charged 2,300 super expensive plus I got the car back super dirty inside and outside with mud everywhere More

by miguelrivera7746
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Arthur, Larry Riddle, Michelle Barnett , Jeffrey Dixon, Danny Gonzalez

Jul 02, 2025

Lakeland Volkswagen responded

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Jul 01, 2025

Lakeland Volkswagen responded

Hello Miguel, thank you for sharing your experience. We’re sorry to hear about the condition of your car after service and the charges you mentioned. Please reach out to Jared Diveley at jared@lakelandvw.com so we can address your concerns and work toward a solution.

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