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Charles German
79 Reviews
Dealership Experience
16 yrs, 2 mos
Industry Experience
16 yrs, 2 mos
Languages Spoken
English
79 Reviews
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79 Reviews of Charles German
March 06, 2026
Working with Charlie at BMW Allentown was the best interaction I have had a car dealer in my lifetime. It was refreshing that they did everything agreed upon, let me know the status of the work order interaction I have had a car dealer in my lifetime. It was refreshing that they did everything agreed upon, let me know the status of the work order as it progressed and offered a discount for getting everything done at once. As a 40 year veteran of the truck and auto industry, I’ve seen my fair share of dealerships and this one has their act together. Kudos to Web and Charlie, they run a solid service department. I recommend them. More
by Johnstuart2020
Other Employees Tagged: Webster Lingle
February 19, 2026
Ethan was outstanding as always. His attention is exceptional as is his communication. I highly recommend Ethan to any BMW client coming the BMW of Allentown for service. He is the His attention is exceptional as is his communication. I highly recommend Ethan to any BMW client coming the BMW of Allentown for service. He is the best!! Thanks Ethan . More
by Brad
Other Employees Tagged: Webster Lingle, Ethan Harbison, Todd Simpson, Lisa Manento, Luis Rodriguez, Luke Rheiner
February 19, 2026
I’ve been going to this dealership for 40 years. Service is impeccable. The estimates are spot on, the skill of the technicians is world class and Todd is personable, professional and knowledgeable. Service is impeccable. The estimates are spot on, the skill of the technicians is world class and Todd is personable, professional and knowledgeable. I plan to keep going there to service my BMWs for another 40 years!! More
by joeingrid10
Other Employees Tagged: Webster Lingle, Ethan Harbison, Todd Simpson, Lisa Manento, Luis Rodriguez, Luke Rheiner
February 15, 2026
Charles had taking a very good care of me and my car. He was very respectful and very understanding of my issues with the car. At end he solved my problem by giving me a very detailed analysis of my car He was very respectful and very understanding of my issues with the car. At end he solved my problem by giving me a very detailed analysis of my car and very detailed recommendations. I am sure that I will come back to this dealer, if I have other problem with my car. Thank you Charles. More
by Asfmw
February 13, 2026
Very professional, detailed and thorough appreciate the time it took to do the video description of recommendations time it took to do the video description of recommendations More
by tomgallagher
Other Employees Tagged: Luis Rodriguez
December 17, 2025
Todd took great care of my concerns. He kept me updated about the progress about the repairs to my car. In addition after my car was returned he helped me with reprogramming the electric He kept me updated about the progress about the repairs to my car. In addition after my car was returned he helped me with reprogramming the electrics on the car. I've dealt with him several times with 2 cars, and he has been always helpful. He is a great representative for Allentown BMW. More
by highflight77
Other Employees Tagged: Todd Simpson
August 24, 2025
While the facility is nice and the service is professional, I still don’t recommend this dealership. Simple services take hours to complete, unlike other BMW dealers in the greater area they char professional, I still don’t recommend this dealership. Simple services take hours to complete, unlike other BMW dealers in the greater area they charge $50 for a state inspection, that should be free if you purchased your vehicle here and maintain it. I prefer dealerships that stick to agreed service times and don’t try to squeeze every last penny out of you. More
by Bimmerman
August 23, 2025
I have been coming to this dealership for a few years now, I give them a thumbs up now, I give them a thumbs up More
by Shabazys
Other Employees Tagged: Webster Lingle, Ethan Harbison, Todd Simpson, Lisa Manento, Luis Rodriguez , Luke Rheiner
August 08, 2025
3 Hours for state inspection, Emissions exempt, visual and gas cap. talk to manager of how car was, walked back and said mechanic must be writing it up. Update my insurance paper (5-10 minutes, told and gas cap. talk to manager of how car was, walked back and said mechanic must be writing it up. Update my insurance paper (5-10 minutes, told both service writer and manager -DO NOT WASH! Then service writer told me they were just finishing up washing it, I said no do not wash again and Charlie RAN out to stop them and he drove the car up and we finished paper work. Next time i'll have to get a loaner if they want my business! Frustrating to say the least. More
by John H
