Charles German
Charles German at Daniels BMW
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Charles German | Page 2

Service Advisor

Daniels BMW

4600 Crackersport Rd
Allentown, PA 18104

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4.8
59 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

4.8

59 Reviews

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59 Reviews of Charles German

January 07, 2023

Dealership Rating
Employee Rating

Robin explained everything and they fixed my mini ! Super car was returned clean and washed Just wish it wasn’t so expensive ! More

by Ddapko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer, Robin C

Jan 09, 2023

Daniels BMW responded

We appreciate your honest feedback for Robin and the team! We understand pricing can be a challenge, but we encourage you to check out our website before your next visit to see if there are any specials available. Thank you for your honest five-star review for the Daniels BMW team!

Jan 09, 2023

Ddapko responded

👍

November 28, 2022

Dealership Rating
Employee Rating

Charlie from Daniel’s BMW was great when my x3 needed servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two wee More

by Robert S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 11, 2022

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Reps were courteous and attentive. Little bit longer wait to talk to service rep as well as for the courtesy driver to take me to my place of employment. Service report well detailed a More

by yainerus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

Daniels BMW responded

We appreciate your patience and understanding during your most recent service visit! We hope that you come back to see us again so we can provide five-star care next time! Thank you! - Daniels BMW

October 31, 2022

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They were on top of everything! Kept me up to date all the time. Knowledgeable and very friendly! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer, Brandon was outstanding!

Nov 02, 2022

Daniels BMW responded

Thank you for the great review, Nancy! We're happy to hear our Daniels BMW team provided you with an excellent experience and we hope we can be of service to you again in the future. Take care!

October 27, 2022

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Walked in: Immediate care was needed for a long road trip; Charles was understanding and the entire team was cordial. Made me feel like it was a scheduled visit. More

by Kali Mingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Daniels BMW responded

Thank you for visiting Daniels BMW, Kali! We're so glad Charles was able to assist you and we hope your trip went smoothly!

October 26, 2022

Dealership Rating
Employee Rating

Punctual reliable courteous. Always willing to go the extra mile. Consistently good at what they do. More

by Sweengolf32
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Oct 27, 2022

Daniels BMW responded

Thank you for sharing your review! We look forward to seeing you next time at Daniels BMW!

October 15, 2022

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Employee Rating

Vehicle was serviced in a very transparent and professional manner and I was impressed with the technology deployed by the service technician to point out to me the findings of his inspection More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson , Austin Schlemmer

Oct 17, 2022

Daniels BMW responded

Hi Nick, thank you for sharing your 5-stars! We're so happy that we provided you with an excellent service visit! We look forward to seeing you next time at Daniels BMW!

October 07, 2022

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Employee Rating

Always the best service and great people. Always bring my car here for service. Thanks! More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Daniels BMW responded

Thanks for the five stars, Louie! We hope to see you back for all of your future automotive needs! -Daniels BMW

August 31, 2022

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Employee Rating

Perfect experience! Todd was terrific communicating with me the entire time. I was out of the country and came back to my vehicle being fixed and properly dealt with. I More

by jorge figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Aug 31, 2022

Daniels BMW responded

Thanks for the five stars, Jorge! We're honored to hear that Todd could assist you during your visit with us. We hope to see you back! -Daniels BMW

August 16, 2022

Dealership Rating
Employee Rating

Awesome experience,great place to do business especially working with Justin my sales representative.I do recommend Daniels BMW as the place to purchase or lease a vehicle. More

by Woodhollow2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

Daniels BMW responded

Thank you for the wonderful review! We're happy to hear you enjoyed working with Justin and appreciate you recommending the Daniels BMW team to other car shoppers. Take care and please don't hesitate to reach out if we can be of service again in the future!

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